For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position details

• Full Time, Maximum Term Contract until 30th October 2025 (Parental Leave)
• Classification: SCHADS Level 4 with a salary range of $85,205 - $91,686 per annum, pro rata + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Hurstville, NSW

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

• Connecting
• Collaborating
• Learning
• Belonging

About your new role

Community Care Coordinator within The Way Back NSW team, providing community-based care and coordination to people following a suicide attempt or suicidal crisis.

The Community Care Coordinator will provide strengths based, consumer-led and culturally appropriate care and support to people after a suicide attempt or experience of distress/suicidal crisis.

Community Care Coordinators will provide one-on-one, flexible, psychosocial support and care coordination for approximately three months, to:

• Develop a safety plans and multi-agency care with individuals
• Provide one-on-one service navigation, coordination and guidance to establish and maintain clinical and social networks to support safety and recovery.
• Establish a strong therapeutic alliance ensuring continuity of care, including engagement with the individuals GP, or in the case where there is not a regular GP, linking them with one
• Link participants in with clinical support through The Way Back Mental Health Professional where appropriate and work in collaboration with TWB MHC to support participants to meet their goals.
• Engage the persons support network, providing resources and culturally appropriate support where required.
• Provide a one month follow up as required to ensure people remain linked with their appropriate health network to facilitate ongoing care

What you will bring to the role

• Relevant qualifications (minimum Cert IV level or other relevant qualification in human services) and/or experience in mental health or suicide prevention work
• Experience and understanding of working with people with suicidality and/or deliberate self-harm
• Sound understanding of the personal, family, and social issues associated with suicidal ideation and attempts, including awareness of groups identified to be at increased risk of suicide
• Experience liaising with external service providers, including specialist mental heath services, GP's and other community-based services and organisations.
• Ability to work well autonomously and within a multidisciplinary team

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance.

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Current Australian drivers licence and access to a car
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

• Click the 'Apply now' button where you will need to create a username and password.
• Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact: Ingrid Stefan, Service Manager - The Way Back Hurstville - [email protected] using the subject line: Community Care Coordinator enquiry via EthicalJobs. 

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.