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Community Care Coordinator - Lived Experience

Neami National

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position details

  • Full Time, Maximum Term Contract until 31st October 2025 (Parental Leave Cover)
  • Classification: SCHADS Level 4 with a salary range of $85,205 - $91,686 per annum, pro rata + Superannuation
  • Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
  • Location: Hurstville, NSW

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housingand homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

  • Connecting
  • Collaborating
  • Learning
  • Belonging

About your new role

Community Care Coordinators - Lived Experience draw on their lived or living experience(s) of suicide and/or experiences of distress, to instil confidence and hope in others. Community Care Coordinators-Lived Experience will provide practical, emotional, social, and service access support that explores and responds to a person's needs through a process of mutual listening, learning, doing, being, belonging and healing.

What you will bring to the role

  • Relevant qualifications (minimum Cert IV level or other relevant qualification in human services) and/or experience in mental health or suicide prevention work
  • Personal lived/living experience of mental health challenges, distress, injustice and journey of wellbeing/healing and ability to apply learnings as your primary way of working
  • Willingness to intentionally and purposefully share your lived experience to support the recovery and growth of service visitors and staff
  • Understanding of Lived Experience (Peer) principles and the Consumer/Carer movements to ground practice in collective knowledge
  • Experience and understanding of supporting people experiencing mental health challenges, suicidality and/or deliberate self-harm; and an ability to articulate and promote the value of and strengths gained from lived experiences of recovery
  • Willingness to identify or be identified by others as a professional with lived experience of recovery
  • Willingness to share and draw on lived experience purposefully in the role to instill confidence and hope in others about the journey of recovery

What will Neami offer in return?

  • Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
  • Professional development through regular practice development sessions and coaching with your supervisor
  • Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
  • Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
  • Flexible work arrangements are available for maintaining your work-life balance.

What the role requires

  • National Criminal History Check (police check) - disclosable outcomes considered
  • Current Working with Children Check - required before commencement of work
  • Current Australian drivers licence and access to a car
  • Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

  • Click the 'Apply now' button where you will need to create a username and password.
  • Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Judith Fahle, Senior Practice Leader - [email protected] using the subject line: Community Care Coordinator - Lived Experience enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

  • We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
  • We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.

How to apply

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