Community Support Worker (Homelessness & Homelessness Prevention).

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position details

• Casual Position
• Classification: SCHADS Level 3 with an Hourly Rate of $46.74 - $50.11 per hour, including casual loading + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Penrith, NSW

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

• Connecting
• Collaborating
• Learning
• Belonging

About your new role

Sustaining Tenancies in Social Housing (STSH) provides varying levels of support, including case management, to tenants whose tenancy is deemed at risk by the social housing provider, Homes NSW. The work is within Western Sydney region, working in the Blacktown, Mount Druitt and Penrith areas.

The role is responsible for working with tenants who have been identified as having an 'at risk' tenancy to address the concerns raised by Homes NSW. It is required that you will work collaboratively with Homes NSW staff and key external stakeholders with the common goal of supporting tenants to meet obligatory requirements of their tenancy agreement to sustain their tenancy.

The program works with people for a period of 12-months to assist in development of skills, knowledge and resources that will allow a person to sustain their tenancy on their own moving forward into the future.

What you will bring to the role

• Previous experience working within the homelessness sector, and exposure to working with people with AOD issues, Mental Health concerns as well as people who were involved with justice and corrections (justice and corrections is desirable).
• An understanding of Homes NSW policies and procedures, as well as relevant legislation and an ability to advocate on behalf of tenants within the parameters of policy and legislation to assist in addressing risk to tenancy.
• Demonstration of integrity, honesty, credibility.
• Ability to foster open and clear communication at all levels, with an understanding of and ability to adapt to the need for use of person-centred and inclusive language.
• Actively listens to and consults with others to ensure collaborate work can be completed.
• Demonstrates the ability to positively navigate and address conflict, as well as being able to use critical self-awareness, can reflect and take on constructive feedback.
• Can demonstrate good understanding for the need to maintain clear and up to date documentation in line with legislation and internal policy.
• Has genuine interest and understanding of others and can relate to all people at varying levels.

What will Neami offer in return?

• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Current Australian drivers licence and access to a car
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

• Click the 'Apply Now' button where you will need to create a username and password.
• Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

• Josie Galeng, Service Manager - STSH Penrith - [email protected], using the subject line: Community Support Worker - Penrith enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.
• If you have any technical issues when applying for this role, please email [email protected] for assistance.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.