For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Full-Time, Permanent Position
• Classification: SCHADS Level 4 with a salary range: $85,205 - $91,686 per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Strathpine, QLD

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

• Connecting
• Collaborating
• Learning
• Belonging

About your new role

The Intake and Assessment Officer (Lived Experience) is part of a multidisciplinary mental health team, delivering high quality mental health intake, assessment, triage, and referral services for individuals in the community who experience mental health issues and are seeking support. The priority of the HTHPS is to connect people seamlessly to the most appropriate local service to meet their identified needs, consistent with the 'stepped care' approach.

What will Neami offer

• Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance

What you will bring to the role

• Certificate IV in Mental Health / Community Services / Youth Work / Diploma in Counselling (or equivalent)
• A valid working with Children Card.
• Compliant with Qld Health workplace health and safety requirements, including Requirements for Workers in Healthcare Settings.
• A valid Australian Driver's license.
• Demonstrated experience in the provision of mental health intake, assessment and supporting consumers with presenting mental health concerns.
• Personal lived/living experience of recovery as an individual or as a family, friend or carer. Your recovery experience may be related to mental health, suicidal crisis, drugs and alcohol use or trauma
• Willingness to identify or be identified by others as a professional with lived experience of recovery
• Willingness to share and draw on lived experience purposefully in the role to instil confidence and hope in others about the journey of recovery

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Australian working rights

How to Apply

To apply for this position, please:

• Click the 'Apply Now' button where you will need to create a username and password
• Upload your resume and cover letter

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami

If you have any further questions regarding this role which are not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Peta O'Neill - Senior Manager Operations, Connect to Wellbeing Cairns, [email protected] using the subject line: Intake Assessment Officer - Lived Experience - Strathpine enquiry via EthicalJobs.

If you have any technical issues when applying for this role, please email [email protected] for assistance.

Be Yourself -Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.