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Mental Health Clinical Support Coordinator - Connect to Wellbeing - Townsville

Neami National

“Full citizenship for all people living with a mental illness in Australian society”

About the Role

  • Casual
  • Connect to Wellbeing is a Neami National service located in Cairns, Townsville and Mackay
  • Health Professionals and Support Services Award 2020 Level 2, or Nurses Award 2010 Level 2 (Above Award).

The Intake, Assessment and Triage Service is a new Neami service located in Cairns, Townsville and Mackay in partnership with the QPHN. As the Clinical Support Coordinator, you will be part of a team of Clinicians who provide clinical and risk assessments, care planning and facilitate access to appropriate clinical and community services. The Clinical Support Coordinator plays an active role in assessing and screening referrals using appropriate tools, policies and procedures. You will be responsible for managing and reviewing priority lists as and when required. You will also have a deep understanding of the types of mental health services available in the area as you will be providing information about mental health and available services in the region.

Core duties

  • Engage consumers and develop trusting and professional relationships
  • Maintain accurate individual consumer files and databases
  • Triage and assessment of mental health referrals
  • Participate in psychiatric assessment with consumers where appropriate
  • Foster and maintain relationships with external stakeholders to ensure good communication flow and clear referral pathways
  • Participate in community engagement activities as directed and promote the mental health and wellbeing of the community

What will you bring to the role?

As a Clinical Support Coordinator you will have a background and be registered in your field of Occupational Therapy, Social Work, Mental Health Nursing and/or Psychology, along with demonstrated experience. Our ideal candidate will have a deep understanding of the issues faced by individuals in the region including those identifying from a CALD or Aboriginal and Torres Strait Islander background.

Other essential skills and experiences we are looking for include:

  • The ability to work in a team environment
  • Excellent written and verbal communication skills
  • Knowledge of local services particularly relevant to designated program area
  • The ability to form and maintain strong relationships with key stakeholders
  • Be able to work with individuals from diverse and unique backgrounds
  • Be an honest and transparent individual

Mandatory requirements:

  • Relevant Clinical qualifications and registrations – Refer to PD
  • Working with Children checks (are required before commencement of work - Blue Card with Yellow Card Exemption or Blue & Yellow Cards (employee responsibility)
  • Australian Working Rights
  • Drivers licence
  • Police check (refer to PD) – disclosable outcomes considered

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

In our most recent Staff Engagement Survey, 89% of our Staff recommend Neami as a great place to work, with 87% of staff proud to say they work for Neami.

We acknowledge Aboriginal and/or Torres Strait Islander peoples and communities as the Traditional Custodians of the land we work on and pay our respects to Elders past, present and emerging. We recognise that their sovereignty was never ceded. Neami National is committed to cultivating inclusive environments for staff, consumers and carers. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities. We are an environmentally conscious organisation.

Incentives include:

  • Diverse and inclusive organisation
  • Induction and extensive Learning and Development Program
  • Regular Practice Development sessions and coaching with your supervisor
  • Employee Assistance Program (EAP)
  • Flexible working arrangements

How to apply:

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description please contact:

  • Michelle Dyck, Service Manager (07) 3493 6722 / 0429 924 140 / michelle.dyck@neaminational.org.au, using the subject line: Mental Health Clinical Support Coordinator - Connect to Wellbeing - Townsville enquiry via EthicalJobs

No recruitment agency candidates will be accepted for this position. No recruitment agency candidates will be accepted for this position. Previous applicants for this role need not apply.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

Apply Now

Applications for this role will take you to the employer's site.

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