• We support individuals living with mental health challenges to achieve outcomes they value.

Position details

• Casual Employment
• Classification: SCHADS Level 2 with a salary range of $40.30 - $43.97 per hour, including casual loading and superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: UMHCC Adelaide, SA

About Neami National

"We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 38,000 people living with mental health challenges across Australia and offer more than 70 services, over 45 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention."

About your new role

The Operational Support Officer will provide operational and administration support to the team and plays a key role within the UMHCC consortium, including assisting with referral and waitlist management, data recording, minute taking in meetings and performing reception duties. The Operational Support Officer will support and contribute to the delivery of high-quality services to consumers by ensuring that staff operating within the UMHCC are provided with office administrative support that is flexible and responsive to their needs.

What you will bring to the role

• Demonstrated high level of verbal and written communication skills and an ability to use initiative and work effectively to timelines
• Demonstrated ability to work effectively while managing a range of tasks; and the skill to organise and prioritise tasks on a daily, weekly and monthly basis
• A high level of energy, enthusiasm and flexibility, along with a commitment to team-work and a willingness to learn about Neami
• Proven ability to solve problems by collecting the right information, analysing the information, developing a solution and evaluating the success of the solution

What will Neami offer in return?

• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

• Click the 'Apply Now' button where you will need to create a username and password.
• Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).
If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Hiring Manager: Stu Freckelton | Operations & Data Manager | [email protected] using the subject line: Operational Support Officer - Adelaide enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.