For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Full-Time Permanent
• Classification: SCHADS Level 3 with a salary range of $73,883 - $79,218 per annum (pro rata) + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Mental Health and Wellbeing Local, South Morang VIC

About your new role

Peer Support Workers are integral members of the multidisciplinary team and aim to represent 50% of the workforce within the Whittlesea Mental Health & Wellbeing Local. You will work alongside and collaborate with a team of mental health clinicians, AOD workers, family practitioners, and other specialised roles.

Peer Support workers draw on their lived/living experience of recovery from mental illness, mental health crisis or caring for someone living with a mental illness to instil confidence and hope in others about the journey of recovery. Peer workers provide intentional peer support, by drawing on their own personal stories of recovery, and improved wellbeing to foster empowerment, hope and engagement for guests. Delivering a 'Peer First and Peer Last' approach the Peer Support Workers will support a high engagement of care, through actively greeting and supporting consumers throughout their time at Whittlesea Mental Health & Wellbeing Local. Peer Support Workers are an important element of the team approach and bring the wisdom of experience to many aspects of service delivery including intake interviews, service promotion, partnership work, team meetings and reflective practice.

Welcome and Connect Team

Working within the Welcome and Connect team, you will play an important role in welcoming and introducing guests to the service via phone or as they walk into the centre seeking support. You will help them navigate the service options available and aim to build a supportive and trusting connection.

You will also provide support to a small caseload of guests, and engage in service promotion, partnership work, group work

** At times you may be required to provide support in an alternative Community and Pathways Team

What will Neami offer

• Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance

What you will bring to the role

Essential

• Personal lived/living experience of recovery as a family, friend or carer. Your recovery experience may be related to mental health, suicidal crisis, drugs and alcohol use or trauma
• Willingness to identify or be identified by others as a professional with lived experience of recovery
• Willingness to share and draw on lived experience purposefully in the role to instill confidence and hope in others about the journey of recovery
• Experience of the public or private mental health system
• Computer literacy
• Strong written and verbal communication skills
• Demonstrates an interest and understanding of others and ability to relate to people at all levels
• Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations in a diplomatic manner
• Ability to establish respectful professional relationships that have clear boundaries with consumers, staff and partner organisations
• Mental Health Qualification: It is a requirement of the Peer Support Worker position that you hold, and provide Neami evidence of, a Mental Health (or equivalent Human Services, Community Services) qualification of Certificate IV level or above, or complete such a qualification within 2 years of your commencement of employment
• All staff are required to adhere to Neami immunisation and vaccination policy directives to minimise the risk of vaccine preventable diseases to protect workers, other employees, consumers, and visitors

What the role requires

• National Criminal History Check (police check) - disclosable outcomes considered
• Current Working with Children Check - required before commencement of work
• Current Australian drivers licence and access to a personal vehicle car
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the attached position description (please select paperclip icon).
To apply for this position, please:

• Click the 'Apply Now' button where you will need to create a username and password
• Upload your resume and cover letter

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.
If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami

If you have any further questions regarding this role which are not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Siobhan Gillespie | Peer Support Lead | [email protected] using the subject line: Peer Support Worker enquiry via EthicalJobs.

If you have any technical issues when applying for this role, please email [email protected] for assistance.

About Neami National

We're Neami. We're big believers in everyone having the opportunity to live a full life - and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We're proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

• Connecting
• Collaborating
• Learning
• Belonging

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.