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Wellbeing Coach - Head to Health - Townsville

Neami National

Full citizenship for all people living with mental health issues in Australian society

Townsville Head to Health (HTH), funded by Northern QLD PHN through the Australian Government’s PHN program, will be a front door for people over 18 to access mental health support. The centre will assist people experiencing high levels of distress or suicidal crisis, by providing accessible community mental health supports.

About the role:

  • Part Time (0.5-0.8FTE negotiable)
  • Maximum Term Contract until 30 June 2023
  • Consumer Service Deliver Level 2 From $64,363 - $69,031 per annum depending on skills & experience
  • Based at head to Health Townsville

The Lived Experience Wellbeing Coach will work within a multidisciplinary team to deliver a range of services to adults experiencing emotional distress, crises, mental ill health and/or addiction, and their families, support people and carers through a “no wrong door” approach. The Centre will provide a holistic approach to support, addressing a range of social, physical and emotional needs informed by the Collaborative Recovery Model (CRM) and supported by best practice in evidence-based and evidence informed care.

Core Duties:

  • Undertake a brief triage to determine an individual’s/consumer’s immediate needs and ensure that they are directed/linked to supports relevant to their identified needs.
  • Engage individuals and develop trusting and professional relationships.
  • Seek to learn about/understand the individuals’ mental health issues and needs, their current circumstances, their work/education, their interests, and their connections with family and friends.
  • Engage individuals, using a strengths-based approach to provide short- and medium-term support.
  • Using Neami’s Collaborative Recovery Model (CRM) protocols, work collaboratively with individuals to identify their needs, set goals, and develop a plan to meet those goals.
  • Provide opportunities to discuss problem solving strategies.
  • Actively contribute as a team member to the delivery of integrated mental health service delivery.
  • Collaborate with individual service users and with members of the multidisciplinary team to regularly review individuals plans.

Mandatory Requirements:

  • Excellent communication skills
  • Computer literacy and written communication skills
  • Queensland working with Children Clearance (Blue card)
  • Australian Police clearance
  • A valid Queensland Driver’s licence

Why work with us?

Neami is a values-based organisation, known for its excellence in providing highly skilled evidence based therapeutic services to people with a range of mental health issues. It offers staff members a variety of incentives, such as:

  • Working in a diverse and inclusive organisation
  • Working in an environment which provides for significant collegial support
  • Provision of regular reflective Practice Development sessions and coaching with your supervisor
  • Attractive Salary Packaging available providing tax benefits available for living and entertainment expenses

How to apply:

The terms and conditions of the role are listed in the attached position description. If you have any further questions not addressed in the advertising words or position description, please contact:

Adam Weatherill, Regional Manager QLD: M 0410 051 936.

Applications remain open until successful candidate identified.

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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