• Circa $28.39 per hour plus super and salary packaging!
• Flexible start date available
• 2 x Part-time (20-24hrs per week) positions available
• Work for a respected and sustainable organisation

about nexus primary health

Nexus Primary Health (Nexus) is a not-for-profit organisation and is committed to excellence in the delivery of holistic, accessible, community-based health services that meet quality and safety standards. Nexus is a health-promoting workplace that actively celebrates and promotes diversity of backgrounds and differences to realise the potential of our employees. We are supportive of people who have been out of the workforce for an extended period. We encourage job applications from Aboriginal and/or Torres Strait Islander People, people with disabilities, people from the LGBTI community and people from culturally diverse backgrounds.

What we offer:

• Working for a respected and sustainable organisation.
• Salary commensurate with skills and experience.
• Salary Packaging for employees (incl. $15,900 tax-free annually).
• Secure hours and pay.
• Become part of a collaborative and dynamic team.
• Flexible work arrangements - family-friendly.
• Professional development opportunities and supervision.
• Onsite parking and access to work vehicles.

about the role

The role of Customer Service Representative comprises three main functions:

• Reception / front desk
• Call centre
• Administration & support

Staff will be required to function effectively and meet reasonable KPIs in all 3 areas of responsibility. Staff will also rotate through all Nexus locations (Wallan, Broadford, Seymour and occasionally Kinglake) within rostered opening hours and may be asked to back up their colleagues to cover leave.

These roles will ideally fill shifts from Monday to Friday between the hours of 8.30am to 1.30pm however from time to time may be required to work weekends or after hours.

To be successful in this role, you will have:

• Excellent customer service skills and experience in multi-tasking in a busy environment.
• Great communication skills and an ability to think on your feet.
• Current First Aid and CPR Certificate.
• A background in retail, hospitality or similar. Some background in health and community services would be preferred but is not essential.
• Well-developed administration and organisational skills.
• Competence in working with computers and MD Office suite.
• A current driver's licence and vehicle and be able to travel between Nexus sites when required.
• Ability to work a minimum of 20 - 24 hours per week. Penalty rates apply for after-hours and weekend work.
• Received both doses of the COVID-19 vaccine.

how to apply

If you are interested in the opportunity or have any questions, please call to speak with Suzy Boulton or Joanne Fenech on 1300 77 33 52.

A position description is attached below. Only those who meet the Selection Criteria will be eligible to apply for this vacancy.

Candidates who have applied to this role in the last 6 months need not apply.

Nexus is committed to the safeguarding of children and vulnerable people. All successful applicants will undergo rigorous compliance screening prior to their appointment. Successful candidates are required to have a current Police Check, a Working with Children's check and an NDIS Worker Screening clearance

To apply for this job, click 'Apply Now' below.

Ref code: 5775218