• National consumer body advocating for better communications and services
• Suits candidates from consumer advocacy, communication's or digital sectors
• Sydney-based but interstate candidates welcomed to apply

The Organisation

The Australian Communications Consumer Action Network (ACCAN) is Australia’s peak national consumer advocacy organisation for communications working to achieve trusted, accessible, inclusive, affordable and available communications and digital services for all Australians.

As technology evolves, ACCAN will make sure that consumers are not left behind. ACCAN’s work covers a broad range of issues from consumer protection and communications infrastructure to digital platforms. Over the next three years, ACCAN has an opportunity to consolidate its achievements, cementing its place as a trusted, influential national leader in consumer communications issues, encompassing communications and digital services and evidence-based solutions.

Benefits & Culture

• In support of a work/life balance, flexible working arrangements may be negotiated
• This role is Sydney based but interstate candidates considered
• Remuneration package in line with the industry and your knowledge and experience

The Role

Reporting to the Deputy CEO, and as the main conduit between the executive and the highly effective policy team, you will identify a broad range of consumer issues for action through policy development, research, and member activities. You will report on these activities and represent the policy team in a range of internal and external forums, including government, industry, and community bodies.

Your responsibilities include:

• Assisting the CEO and Deputy CEO with strategic issues management with stakeholders
• Being responsible for equipping, developing and motivating policy staff
• Monitoring organisational performance and reporting
• Overseeing the development of positions, priorities, discussion papers and submissions
• Supporting the leadership with presentations at government inquiries and hearings
• Working with the leadership to deliver commissioned research reports
• Develop internal publications including website content and consumer education material
• Manage resources for consumer representation and advocacy

Skills Required

You are currently in a similar or related role and have developed your career in the communications, consumer or community sectors. You’re well known for your passion for consumer rights, social justice and fair markets and embracing opportunities in a rapidly changing world.

Your interest and knowledge in communications issues and public policy, as well as leadership and management skills, will be the key to your success in securing this role. Your capacity to apply strategic thinking to a range of analytical problems, and your effective representation of policy priorities will ensure that ACCAN remains dynamic and responsive to emerging consumer issues in the communications sector.

ACCAN is an EEO employer: Aboriginal and Torres Strait Islander peoples, persons with disabilities and people from culturally, linguistically, and religiously diverse backgrounds are encouraged to apply.

To provide a strong consumer voice for this leading peak body, please call Debbie Jardine at NGO Recruitment on (02) 8243 0570 to have a candidate pack sent to you, or apply by submitting a cover letter responding to the skills required above and a CV quoting reference #1286891.

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.