The Stroke Foundation is a national not-for-profit organisation that works with stroke survivors, carers, health professionals, government, and the public to reduce the impact of stroke on the Australian community.

Our mission is to Prevent Stroke, Save Lives, Enhance Recovery.

Purpose of the Team

The Community Fundraising and Events team is part of the Brand and Community Engagement unit, and within the overall Marketing division.

The primary purpose of the Community Fundraising and Events team is to raise income through engaging peer-to-peer and community fundraisers and producing high quality fundraising campaigns and events.

The secondary objective is to help raise the profile of stroke and Stroke Foundation. We do this so that we increase funding for stroke programs.

Purpose of the role

Reporting to the Community Fundraising and Events Manager, the Community Fundraising and Events Officer supports the successful delivery of Stroke Foundation’s fundraising events and peer-to-peer activities.

This includes key fundraising campaigns such as Stride4Stroke, Fundraise4Stroke, Strokes4Stroke, as well as providing guidance and support to Stroke Foundation participants in fitness events like Run Melbourne and City2Surf.

Key responsibilities

• Build strong relationships with community fundraisers that encourage participation in fundraising initiatives
• Handle inbound and outbound calls and emails, responding to community fundraising inquiries, converting supporters to fundraisers, and inspiring them to achieve their goals.
• Provide support to new and existing fundraisers with appropriate resources and ensuring compliance with relevant fundraising legislation
• Secure and create content for various mediums to capture and share stories of participants involved in fundraising activities or campaigns
• Facilitate and moderate fundraising Facebook Groups, fostering engaging, supportive communities and providing fundraisers with information, encouragement, and guidance.
• Assist with logistics for events, campaign photoshoots and ambassador activities. Responsibilities include creating run sheets, managing setup and pack-down, and general operations. This may involve occasional after-hours work
• Perform administrative tasks, such as activity reporting, data entry in the CRM, meeting coordination (agendas and minutes), and donation processing or receipting
• Support fundraisers in navigating our fundraising websites and platforms, including setting up or editing profiles as needed
• Collaborate with consultants and agencies to support the effective delivery of Stroke Foundation fundraising campaigns, ensuring alignment with campaign goals and brand guidelines
• Assist the Community Fundraising & Events Manager and Community Fundraising & Events Officer with various tasks as required

Your background, skills, and experience

This role would suit an applicant with a desire to make a difference, with confident communication, customer service and administration skills. You have a strong ability to build rapport with a wide range of individuals and enjoy working in a team office environment.

• Strong initiative and ability to complete tasks with minimal supervision
• Strong communication skills, including verbal (phone) and written skills
• Excellent interpersonal skills, with the ability to build rapport and be empathetic towards supporters who may have been impacted by stroke and be able to motivate and encourage fundraising
• Ability to use Microsoft O365 with working knowledge of excel
• Administration, organisation and time management skills
• Ability to be proactive in contacting our supporters
• Helpful and courteous manner
• Understanding of the community fundraising marketplace and current promotional techniques.
• Knowledge and experience in the fundraising sector
• Previous experience and an interest in community fundraising or events would be an advantage

What's on offer?

A flexible, innovative, and dynamic organisation with engaged knowledgeable staff and volunteers with the added benefits of competitive remuneration and salary packaging.

This role can be based in Melbourne, Sydney, Perth, Hobart or Brisbane with hybrid working arrangements available.

This is a fantastic opportunity to work with one of Australia’s leading not-for profit organisations that has a positive influence on the lives of thousands of Australians each year. If you are passionate about making an impact and want to be part of an organisation that is making a real difference in people’s lives, please submit your resume with a covering letter.

The Stroke Foundation embraces cultural diversity and strongly encourages suitably qualified people from all cultural backgrounds to apply.

Stroke Foundation is a bi-partisan organisation that delivers advocacy activities in line with the Australian Charities and Not-for-profits Commission (ACNC) guidelines.