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Strategic People & Development Partner - Goonellabah / Metford

NSW State Emergency Service
  • Use your extensive HR experience to help leaders grow their people’s capability and culture and achieve great things  
  • Join a volunteer-based agency that supports communities of NSW
  • Full-time ongoing role offering flexibility including hybrid working arrangements
  • Location can be Goonellabah or Metford
  • Interviews week of 16 December 2024 

About the role

Our team of Strategic People and Development Partners sit in the Organisational Development Engagement and Performance team that is part of the People and Development Directorate. In our team we love engaging, developing and coaching our people to be their best, by being supported, engaged and developed to be our best! The role spends time advising and supporting individuals, particularly leaders, as they navigate people and member experience opportunities. It also spends time developing programs that enhance the employee experience through organisational development and culture initiatives.

If you love working in people and culture and providing expert advice, support and coaching to the workforce across the end-to-end member experience, this may be the role for you!

More about the opportunity

  • You will develop and implement People and Development initiatives that will enable the achievement of agency goals.
  • You will build partnerships with senior leaders, managers, unit commanders and members providing leadership, guidance, support, coaching and advice in People and Development activities to enable leaders to develop their teams to perform at their best.
  • You will work collaboratively with leaders and across people and development, to provide coaching, advice and training, to ensure the efficient and effective delivery of people-related programs, strategies, frameworks and compliance with policies and procedures.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.

Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the NSW community as the lead agency for floods, storms, and tsunamis as specified by the State Emergency Service Act 1989. We are recognised as the most versatile and widely used emergency service organisation in NSW.  Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

About you

  • You are excellent at collaboration and communication, you do this across business, with people at all levels, including volunteers and staff, so they can achieve an amazing experience
  • You love developing programs and initiatives that improve the experience for people in organisations
  • You have demonstrated problem-solving skills with the ability to critically analyse complex people issues, take ownership of complex problems, identify creative solutions and see them through to completion.
  • You highly value voluntary service and its role in our community.
  • You understand, or better yet, have experience in managing complexities associated with working in a volunteering organisation
  • You have relevant tertiary qualifications in human resources and/or extensive HR experience in a complex operational environment
  • You either have thorough knowledge of AIIMS principles and processes, and/or have a willingness to obtain competence within 12 months

What we can offer you

  • You will enjoy a 35-hour work week – you can do that over 4 days or a 9-day fortnight too if you like. We will also consider reduced hours if you need to work slightly less hours.
  • Attractive salary range $120,859 - $133,183 plus 11.5% superannuation and leave loading
  • You can enjoy a hybrid work environment, time in the office and time working from home.
  • Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities and you can be an important part of our work.
  • We have attractive leave entitlements including parental, sick, flex and recreation leave
  • We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people.

You Belong Here

  • We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
  • We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
  • If you require reasonable adjustments, we want to support you to access adjustments in recruitment processes and in the workplace, so you can demonstrate your skills and capabilities to meet the requirements of the job. If you feel you may require an adjustment during the recruitment process, please contact Mali Hawkins on 0458 698 913 or [email protected] using the subject line: Strategic People & Development Partner - Goonellabah / Metford enquiry via EthicalJobs.

How to apply

Your application should include as separate attachments:

  • A cover letter (maximum of one page) briefly responding to the essential requirements and your interest in the role;  
  • Responses to each of the targeted questions (maximum of one page per answer); and
  • An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role.

Interviews for this role will be the week of 16 December 2024 with the aim of completing this recruitment prior to the festive season.  

Targeted Questions

  1. Tell us about a time you exercised your professional judgement to coach a manager into implementing an effective, innovative and/or practical solution that addressed a people management gap, risk or opportunity. What steps did you take, what was the result and what did you learn to apply for next time?
  2. Tell us about a time you have implemented an organisational culture or engagement initiative in the workplace to improve the member experience. What was the initiative, how did you implement it and what was the result? What learnings did you have for next time?

Want to know more

If you want to find out more about this exciting opportunity? Please contact Senior Manager Organisational Development, Engagement and Performance Mali Hawkins on 0458 698 913 or [email protected].

The role description is available here.

Talent Pool

A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.

For more information on how to apply for a role in the NSW Public Sector please click here.

Apply now

Applications for this role will take you to the employer’s site.

NSW State Emergency Service's logo
Apply now

Applications for this role will take you to the employer's site.

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