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Health Workforce Support Officer

Northern Territory Primary Health Network
  • Salary: $75,600 + Super
  • Location: Darwin

Northern Territory PHN leads the development and coordination of an equitable, comprehensive primary health care system and an engaged health workforce driven by community needs.

About the Opportunity

NT PHN works towards a vision of people in the Northern Territory enjoying their best health and wellbeing.  All the work that we undertake is focused on building local partnerships and directing resources towards an integrated, high quality primary health care system. 

Rural Workforce Agency NT (RWA NT) is a branch within NT PHN, responsible for ensuring that all communities in the Northern Territory have access to a quality and sustainable health workforce.  

Reporting to the Team Lead, the Workforce Support Officer is responsible for providing administrative support to the workforce team and associated workforce programs. The mix of activities in the role may change from time to time in response to workforce program needs and branch support requirements.

About You

Role Specific

Reporting to the Team Lead:

  • Work collaboratively and effectively as a member of a high-performing team, engage positively with management and all internal staff. 
  • Provide administrative and coordination support to workforce programs, including travel bookings, contract administration, invoice processing and administrative support for upcoming education events.
  • Engaging positively with internal and external stakeholders, maintaining relationships and ensuring cultural sensitivity.
  • Manage designated team email accounts, ensuring timely response to enquiries and a high level of stakeholder service, referring complex issues to appropriate team members.
  • Maintain accurate records in internal electronic filing systems, databases and client record management systems.
  • Contribute to the development, implementation and continuous improvement of best practice processes, procedures and systems relating to workforce programs. 

Organisation Wide

  • Work respectfully and inclusively with Aboriginal and Torres Strait Islander Peoples and people from diverse backgrounds.
  • Contribute to a positive workplace culture by working collaboratively and purposefully across the organisation identifying opportunities for innovation and improvement. 
  • Proactive approach to work health and safety, specifically taking responsibility for the health and safety of self and others.

The responsibilities listed above are indicative and not intended to be comprehensive.  Responsibilities may vary from time to time. You may be required to perform a range of tasks that are outside your main list of responsibilities, but are within the scope of your skill, competency, and training, or are incidental and peripheral to your main responsibilities.

What’s in it for You

  • Working for NT PHN means being a part of an organisation with a bigger picture purpose to improve health care outcomes for Territorians
  • Enjoy up to $15,899 of salary sacrifice and a generous base salary
  • Enjoy a vast, fast paced and challenging work environment where you will work as a part of a dynamic, supportive and collaborative team
  • Enjoy flexible working arrangements, work life balance and a positive, professional work culture
  • Receive 6 weeks leave per annum
  • Enjoy the opportunity to develop your skills, knowledge and career
  • Have the freedom to apply innovative and creative thinking
  • Enjoy bring your dog to work Fridays and active social club

Commitment to Reconciliation

NT PHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The NT PHN Stretch Reconciliation Action Plan shows our commitment and dedication to embedding reconciliation initiatives into business and our everyday work.

Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all NT PHN positions.

Visit our website https://www.ntphn.org.au/about/join-us/ 

Role Description – Health Workforce Support Officer

If you have any questions or for more information about the role, please contact Donna Green the Acting Workforce Development Manager on 08 8982 1095.

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