Honesty Trust Respect Concern Love

• Part-time (0.6 FTE), Permanent
• Based at Werribee
• $67,553.68 - $73,705.02 FTE per annum, plus super
• 17.5% annual leave loading and generous salary packaging options
• Progressive Workplace Flexibility options that enable genuine work life balance

About Odyssey House Victoria:

Odyssey House Victoria (OHV) is a place of hope and positive change for individuals working towards breaking their pattern of addiction. At Odyssey House we believe that every person should have the opportunity to change and grow. Our diverse teams work with individuals, families, and communities to reduce alcohol and other drug (AOD) use, improve mental health, and reconnect people to their family and the community. OHV is a dynamic and fast-growing organisation committed to excellence in service provision and innovation in responding to alcohol and other drugs use problems.

About this opportunity:

The successful candidate will be responsible for providing Administration, support and liaison support for the NW and SW Forensic Programs. This role will support our KickStart Program and Choices Program.

• KickStart Program: forensic group and individual sessions that follow a comprehensive, guided resource, aimed to develop participants’ understanding of the correlation between their offending and their substance use. It also aims to improve self-efficiency and respectfully challenges behaviours whilst learning new skills to facilitate change and reduce the chances of returning to past behaviours. It is conducted across both the SW and NW Catchment
• Choices Program: a 3-hour forensic group session run once per quarter in the SW Catchment, designed to explore the relationship between alcohol and other drug use and offending behaviour

The primary responsibility would be to document client information such as attendance and participation, whilst supporting staff in delivering a forensic AOD treatment service.

Key areas of focus:

• Administrative
• Data Systems

Duties include but are not limited to…

• Assisting in preparations for group sessions including booking group rooms and liaising with staff.
• Ensuring all tasks are completed in accordance with program requirements.
• Tracking clients’ journey through the program by noting appointment times, allocation to groups and exit information.
• Liaising with Corrections regarding referrals to the Choices Programs.
• Preparing and submitting documents on attendance and post-program documents to external stakeholders such as Corrections and Caraniche.
• Entering and collating data from Redicase and Penelope and other records/data systems
• Data entry and de-identifying client data for research and evaluation purposes

For a copy of the position description which outlines the full list of responsibilities, please click HERE.

Key Selection Criteria:

We are looking for a detail-orientated individual to support our clients & staff throughout our programs.

To be successful in this role, you must meet the following:

1. Qualifications and or a high level of proficiency using information technology
2. Experience using various data input systems and databases
3. Excellent MS Office Suite applications skills (including Word, Excel and Outlook)
4. Excellent telephone skills for inbound and outbound calls
5. Strong customer service skills including a customer first focus and complaints handling experience
6. Knowledge and understanding of office procedures
7. Strong organisation and time management skills
8. High levels of attention to detail
9. Problem solving skills and a positive and flexible work attitude
10. Ability to develop and maintain effective working relationships and to communicate productively within a team and with Odyssey House stakeholders

For a copy of the position description which outlines the full list of responsibilities, please click HERE.

What we can give YOU!

In return we are committed to offering you an inclusive and transparent workplace culture where our people can develop to be their very best by:

• Ongoing learning and development opportunities.
• Providing work that is meaningful and challenging, with career development opportunities.
• Access to 24/7 counselling through our Employee Assistance Provider (EAP)
• Generous leave options such as 48/52 Purchase Leave, Study Leave and Sabbaticals
• Flexible working arrangements such as, school-orientated part-year hours and monthly RDO’s for full-timers (arrangements will vary based on role requirements).

Application information

Please apply directly via our ELMO careers website (applications via email will not be considered).

Applications should be addressed to Judith Watson and include your CV and a cover letter addressing the key selection criteria.

If you have any questions relating to the position, please contact Judith Watson Coordinator, Therapeutic Day Rehabilitation & Forensic Group Programs on [email protected] using the subject line: Administration and Support Officer Forensic Services enquiry via EthicalJobs or 0408 228 577.

We will be assessing applications on a rolling basis and suitable candidates will be shortlisted immediately. This role will close once a suitable candidate has been selected which may be prior to the application deadline, so please don’t wait to apply!

Our commitment to diversity

At OHV we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions by encouraging people with disability, Aboriginal Australians, LGBTQIA, young people and people from culturally diverse backgrounds to apply for this position.

Safety screening

OHV is committed to child safety and is a child safe organisation. All OHV employees must undergo Police Records and Working with Children Checks. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with us.

Mandatory COVID vaccinations

In line with OHV's Mandatory Vaccination Policy, all Odyssey House Victoria staff are required to hold Fully Vaccinated (Boosted) status, having also received the Booster Vaccination. Evidence of this minimum of three (3) COVID-19 vaccinations will be requested during the onboarding process and offers will be rescinded where such evidence cannot be provided.

All Odyssey House Victoria sites are smoke free for all employees.