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General Manager - Service Support

Onemda

What you can expect from us

  • Great Remuneration Package including Salary Packaging
  • Multiple Professional Development Days
  • Strong innovative and learning culture

At Onemda, we’re passionate about supporting adults with intellectual disability in learning and life. For more than 50 years, we’ve been delivering a unique mix of learning and therapeutic services which support participants to maximise their wellbeing, achieve their goals and reach their potential.

Reporting directly to the CEO, the GM – Service Support will play a pivotal role in:

  • Planning and directing Onemda’s service support functions to ensure and optimise performance in productivity, service standards and financial sustainability.
  • Effectively implement and communicate KPIs that ensure alignment with organisational goals and provides a framework for measuring success.
  • Creating and overseeing the undertaking of operational plans for the attainment of goals and objectives.
  • Guidance, coaching and advice to the service support stream.
  • Demonstrating consistent leadership in influencing and nurturing a desired cultural environment within the Service Support team.
  • Plays a key role in fostering a culture of continuous quality improvement.

Eligibility:

  • Tertiary level qualifications in Business Management or Human Services field.
  • Current Drivers Licence.
  • Minimum 5 years experience in the sector in a similar role.
  • Working with Children Check and NDIS Workers' Screening Check
  • Familiarity with Disability Services Act 2006, NDIS, NDIS Quality and Safeguards standards, and Victorian Charter of Human Rights

Onemda is an equal-opportunity Employer.

How to apply

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