Fight Parkinson’s raises awareness and funds for services and research that improves the quality of life for people living with Parkinson’s. Our multi-disciplinary team provides information, education and peer support services to those with Parkinson’s, their families and carers, and health professionals.

We are a not-for-profit organisation, funded in part by the state government, but also relying on membership subscriptions, donations, fundraising and bequests to provide and develop services.

Join us at Fight Parkinson’s. Be part of a dynamic and passionate team of fundraising and health professionals who provide services, education and vital information to people living with Parkinson's and their communities.

THE ROLE:

We have an exciting casual opportunity for an experienced Support Services Administrator to help lead our engagement with all our supporters.

In the role of Support Services Administrator, you will support the Fundraising and Education teams to deliver a variety of important fundraising portfolios of the business.

You will be building relationships and servicing our important donors and supporters, and be responsible for managing the accurate entry of donor records into the donor database.

You will also support the operation of the corporate office and event administration for Fight Parkinson’s when required to deliver a variety of community focused programs.

On a day-to-day basis you will:

• Liaise with Community Fundraisers to maximise their support
• Work with all campaign and event supporters to ensure they fundraise as much as possible
• Complete all administration tasks for the membership program including membership renewals, new and cancelled memberships and monthly reporting
• Processing and receipting of all donations incl EFTPOS, cash, cheque, and direct deposits
• Processing and receipting of Regular Giving automatic donations
• Undertake logistics and administration tasks for online and face-to-face education events.
• Provide participant help desk support via phone/email for Learning Management System, Online Platforms, LMS ticking systems
• Education Calendar Events Reporting and LMS learner reporting
• Provide back up support for all tasks relating to the office first point of contact including greeting visitors, taking incoming phone calls, action and distribute calls, taking messages, managing incoming and outgoing deliveries, mail and couriers, action and distribute Fight Parkinson’s email inbox

THE IDEAL CANDIDATE WILL HAVE:

• Excellent interpersonal and communication skills (oral, written and excellent phone manner)
• Strong administrative skills including attention to detail and good time management abilities
• Ability to multitask and deliver successful outcomes on several projects concurrently; flexibility and reliability in a busy work environment
• Ability to work independently under limited supervision, exercising professional judgement and seeking advice and consultation where appropriate, act in the role of Fight Parkinson's team member
• Ability to handle sensitive information appropriately, particularly in relation to issues of privacy and confidentiality

HOURS OF WORK

Casual - approximately two set days per week, and additional days where required.

Office hours are 9am – 5pm Mon to Fri. Some flexibility is required for occasional work outside these hours (8:30am or 6:30pm), and some travel and weekend work may be required.

Office location in Camberwell, Melbourne 

APPLICATION

The successful applicant will be required to undergo satisfactory pre-employment checks, including two professional referees and criminal records check.

Come on a journey with us and proactively contribute to a positive and professional work environment that fosters innovation, improvement and teamwork, within a passionate, mission driven team who keep our Parkinson’s community at the forefront.

For further information please submit an enquiry via EthicalJobs, or call us on 8809 0400.