About Us

• Location: North Parramatta
• Purpose: Opportunity to make a difference in a purpose-led organisation
• Benefits: Not-for-profit salary packaging tax-free benefits

Parramatta Community Care (PC Care), the care arm of Parramatta Christian Church, carries out the church’s mercy ministry by providing free and low-cost groceries to those in need, complementing its gospel outreach. The distribution hub manager plays a key role in this ministry, approaching their work with a gospel-centred perspective, resilience, and commitment to long-term service, relying on the Holy Spirit to persevere in their mission.

Your Role

• Casual / Permanent part-time position
• Approximately 10-12 hours per week

As the Foodcare Hub Coordinator, you will:

• Support Operations: Manage the emergency food pantry (Thursday / Friday) and provide client support.
• Volunteer Management: Oversee and train volunteers to effectively engage with people experiencing disadvantage.
• Client-Centered Approach: Ensure services are delivered with a client-centered approach.
• Collaboration: Work closely with the Community Engagement Officer, administrative team, and the PC Care Board to ensure effective service delivery.

Responsibilities

• Operational Management: Oversee all aspects of FoodCare, ensuring alignment with PC Care's ethics, vision, and goals.
• Environment: Create a welcoming and encouraging atmosphere for customers, staff and volunteers. Engaging within a culturally sensitive framework
• Safety: Ensure a safe environment, updating and conducting safety procedures as necessary.
• Staff & Volunteer Management: Ensure compliance with WH&S requirements, manage attendance, compliance and training of staff and volunteers,
• Performance Management: Encourage and support staff and volunteers, providing coaching and disciplinary action as necessary.
• Ordering & Financial Stewardship: Order goods responsibly, in line with client needs and PC Care values.
• Administration: Manage the FoodCare mobile phone, set up shop appointments, and handle enquiries.
• Community Engagement: Participate in community engagement activities and promote FoodCare
• Perform additional duties as deemed appropriate by the PC Care Board.

Optional Responsibilities

• Complex Client Needs: Work with clients experiencing complex needs, advocating and referring to specialist services.
• Volunteer Availability: Ensure sufficient volunteers are available during business hours to meet client needs.

Requirements

• Experience: Demonstrated experience working with disadvantaged communities and individuals.
• Communication: Excellent written and verbal communication skills.
• Alignment with Values: Maintain personal values aligned with PC Care and participate in church activities.
• Management Experience: Experience in managing staff and volunteers in a not-for-profit setting.
• Customer Service: Skilled in delivering excellent customer service.
• Reporting: Provide weekly and monthly reports to the PC Care Board on operations and feedback.
• Financial Input: Contribute to financial data for budgeting and expenditure review as needed
• Stock Management: Conduct six-monthly stock takes and report to the PC Care Board.
• Driver's Licence: Hold a valid NSW Driver Licence.

How to apply

Please submit your Expression of Interest via the 'Apply Now’ button below.

Applications close: At such time a suitable candidate has been selected.

Parramatta Community Care Incorporated is committed to being a Child Safe organisation. Prior to an offer of employment, candidates will be required to complete pre-employment checks, including a Police check, Working with Children check, and provide evidence of First Aid Training.