About Us

• Location: North Parramatta
• Purpose: Opportunity to make a difference in a purpose-led organisation
• Benefits: Not-for-profit salary packaging tax-free benefits

Parramatta Community Care (PC Care) is dedicated to serving disadvantaged individuals in our community. The Foodcare Distribution Hub provides fresh food and groceries at an affordable cost. Our employees and volunteers are crucial to our success, and we offer a supportive, values-driven environment.

Your Role

• Casual / Permanent part-time position
• Approximately 10-12 hours per week

As the Foodcare Hub Coordinator, you will:

• Support Operations: Manage the emergency food pantry (Thursday / Friday) and provide client support.
• Volunteer Management: Oversee and train volunteers to effectively engage with people experiencing disadvantage.
• Client-Centered Approach: Ensure services are delivered with a client-centered approach.
• Collaboration: Work closely with the Community Engagement Officer, administrative team, and the PC Care Board to ensure effective service delivery.

Responsibilities

• Operational Management: Oversee all aspects of FoodCare, ensuring alignment with PC Care's ethics, vision, and goals.
• Environment: Create a welcoming and encouraging atmosphere for customers, staff and volunteers. Engaging within a culturally sensitive framework
• Safety: Ensure a safe environment, updating and conducting safety procedures as necessary.
• Staff & Volunteer Management: Ensure compliance with WH&S requirements, manage attendance, compliance and training of staff and volunteers,
• Performance Management: Encourage and support staff and volunteers, providing coaching and disciplinary action as necessary.
• Ordering & Financial Stewardship: Order goods responsibly, in line with client needs and PC Care values.
• Administration: Manage the FoodCare mobile phone, set up shop appointments, and handle enquiries.
• Community Engagement: Participate in community engagement activities and promote FoodCare
• Perform additional duties as deemed appropriate by the PC Care Board.

Optional Responsibilities

• Complex Client Needs: Work with clients experiencing complex needs, advocating and referring to specialist services.
• Volunteer Availability: Ensure sufficient volunteers are available during business hours to meet client needs.

Requirements

• Experience: Demonstrated experience working with disadvantaged communities and individuals.
• Communication: Excellent written and verbal communication skills.
• Alignment with Values: Maintain personal values aligned with PC Care and participate in church activities.
• Management Experience: Experience in managing staff and volunteers in a not-for-profit setting.
• Customer Service: Skilled in delivering excellent customer service.
• Reporting: Provide weekly and monthly reports to the PC Care Board on operations and feedback.
• Financial Input: Contribute to financial data for budgeting and expenditure review as needed
• Stock Management: Conduct six-monthly stock takes and report to the PC Care Board.
• Driver's Licence: Hold a valid NSW Driver Licence.

How to apply

Please submit your Expression of Interest via the 'Apply now’ button below.

Applications close: Sunday 10th November or at such time a suitable candidate has been selected.

Parramatta Community Care Incorporated is committed to being a Child Safe organisation. Prior to an offer of employment, candidates will be required to complete pre-employment checks, including a Police check, Working with Children check, and provide evidence of First Aid Training.