We are excited to offer

• Full time
• $76,000 - $95,000 inclusive of 7-day roster pattern (Monday to Sunday)
• Set rostered days of work - supporting work life balance
• Stunning coastal work location on Phillip Island

The Role

As the Experience Supervisor you will plan and manage the daily operations of the Penguin Parade & Nobbies attractions including team leadership to deliver an exceptional guest experience. You will work with centralised departments to ensure the attraction is a must-see destination through the delivery of streamlined operations, with a focus on enhancing the visitor experience whilst generating positive visitation growth and revenue.

If you possess enthusiasm, and the skills and experience to:

• Successfully lead and motivate a high-quality visitor experienced focused team preferably within the tourism industry.
• Lead and manage a diverse team including recruitment, rostering and performance management
• Effectively develop and implement operations including related policies and procedures
• Multi-task and prioritise in a fast-paced work environment
• Effectively communicate and competently use Microsoft Office (Word, Excel, Outlook)

We want to hear from you!

Click "Apply Now" and send through your resume and cover letter addressing the skills and experience.

To commence your journey with us, we kindly ask that you fulfil the following requirements:

• Hold relevant tertiary qualification in business and/or tourism management and/or equivalent relevant work experience
• Police Check
• Working with Children Check
• Drivers’ Licence
• First Aid Level II and CPR

For further information on this position please visit our website at www.penguins.org.au/about/employment/our-people-our-work

Our Commitment

The Nature Parks is committed to fostering a safe and inclusive culture and is committed to reconciliation with Aboriginal and Torres Strait Islander Peoples. We welcome applications from people with diverse skills & experience, including Aboriginal and Torres Strait Islander Peoples, people with disabilities, people that identify as LGBTIQ+, and people from culturally and linguistically diverse backgrounds.

We offer flexible work arrangements for our team including parents, carers, people with disabilities, people over 55 years old and employees impacted by family violence.

The Nature Parks is a child safe environment. Everyone at Nature Parks is responsible for the care and protection of children in accordance with our Child Protection and Safety Policy and Code of Conduct.