The Donor Contact Centre is the connection point between Plan International Australia, our supporters and the girls and communities we work for. As a team we pride ourselves on providing high quality supporter experience to drive engagement, acquisition and retention and work hard to chase ambitious targets and raise critical funds for Plan’s humanitarian, development and advocacy programs. We are proud of our ambitious, passionate, fun and supportive team culture that is centred on team work and professional development and growth.

We are looking for bold and passionate fundraisers to join us in our fight for children’s rights and equality for girls. Specifically, you will:

• Be available to work shift times between 8am and 8pm Mon - Fri, on a rotating basis and have full availability between November-January
• Raise vital funds for Plan’s programs, working closely with your team to exceed targets and identify new fundraising opportunities
• Deliver high quality supporter experience to build connection to impact and retain our community of engaged and inspired supporters
• Maintain Plan’s supporter database
• Resolve complex supporter enquiries via our inbound and outbound contact channels

About you

This role requires someone who is confident and driven that can bring high energy to a fast paced fundraising environment. You will use strong interpersonal and communication skills to engage and inspire new and existing supporters with your passion for equality, human rights and gender justice. Our new team member will:

• Have a strong alignment with Plan International Australia’s values and mission
• Be a bold and passionate fundraiser with previous fundraising or sales experience preferred
• Go above and beyond for each of our supporters
• Be driven to learn and grow, facing the challenges of a fundraising/phone based role with resilience and a can do attitude
• A genuine passion for empowering children and achieving gender equality
• Value team culture and personally contribute to our passionate, supportive and ambitious team.

Who are we? What do we do?

Put simply, we’re the charity for girls’ equality.

We tackle the root causes of poverty, support communities through crisis, campaign for gender equality, and help governments do what’s right for children and particularly for girls. We believe a better world is possible. An equal world; a world where all children can live happy and healthy lives, and where girls can take their rightful place as equals. This is the world you will help us create.

How to Apply

To be considered for the role, please click Apply Now and attach an updated CV and cover letter telling us why you want this role and how your skills and experience meet each of the selection criteria, which is listed on the Position Description, available from our website.

Plan International Australia is an equal opportunity employer and is committed to an inclusive workplace culture that embraces and celebrates diversity. We welcome applications from all sectors of the community because we believe diverse opinions and experiences will enrich our team and best represent our beneficiaries and partners across the globe.

Plan has a zero tolerance for child abuse and is a child safe, girls’ rights organisation.

As part of the screening process, candidates will be required to complete a satisfactory National police Check, sign our Child Protection Policy and Code of Conduct, and where necessary complete a Working with Children Check and undergo psychometric testing.

Join Plan International Australia and help create justice for children and equality for girls.