• Fixed Term Contract until 30th June 2025 - Full Time or Part Time
• Hybrid work options
• Attractive salary packaging options - increase your take home pay with up to $15,900 tax free!
• Join a positive, supportive, and inclusive organisational culture.

About Us

ADA Australia is a statewide, not-for-profit, independent, community-based advocacy and education service, supporting and improving the well-being of older people and people with disabilities. ADA Australia has nine offices throughout Queensland, with its head office located in Geebung.

Purpose of the role

The Aboriginal & Torres Strait Islander Community Connector provides information and support to clients to ensure that they are sufficiently informed to empower them to make their own choices to access the relevant supports that they require. This will involve utilising an assertive outreach approach to engage and build rapport with potential clients as well as local intermediaries, stakeholders and networks.

This Identified position will have an additional focus on connecting with and supporting Aboriginal and Torres Strait Islander Peoples and communities within the Brisbane South region.

This is an Identified position. ADA Australia considers that being Aboriginal and Torres Strait Islander is a genuine occupational requirement under s25 of the Anti-Discrimination Act QLD 1991.

Key Duties

• Delivery of high-quality care finder support through information, support, representation and assertive outreach.
• Provision of individual and intensive support to clients to ensure they understand and can access relevant aged care and other services.
• Connect with other relevant supports in the community, this may occur before assisting a person to access aged care (as well as at any other time).
• Support people to interact with My Aged Care and relevant assessment services.
• Undertake assertive outreach to proactively identify and engage with people in the care finder target population within the local community including contact with intermediaries and other stakeholders.
• Explore and establish different ways to effectively engage and build rapport with potential clients.
• Provide high level check-ins with clients on a periodic basis and follow-up support once services have commenced.
• Networking and other related activities to build partnerships with other organisations to promote ADA Australia’s care finder services.
• Attend and actively participate in case discussions, team meetings and project work.
• Ensure that all statutory requirements are being met or exceeded (eg. state legislation, federal legislation, funding agreements, other relevant legislation and regulations).
• Represent and promote ADA Australia at workshops, forums, public engagements, and networking meetings.
• Identify service needs / gaps from case work and provide feedback to Manager ADA Link.
• Maintain up to date knowledge and understanding of the relevant legislation, policies and procedures.
• Identify services that older people can use where appropriate.
• Contact and liaise with other care finder services and existing older people support groups in the region.
• Raise community awareness of identified issues.
• Participate and contribute in Workplace, Health and Safety activities to ensure a safe work environment for clients, staff, visitors and the community.
• Develop strategic partnerships with Aboriginal, Torres Strait Islander, Australian South Sea Islander, Lesbian, Gay, Bisexual, Transgender and Intersex People, and other people from Culturally and Linguistically Diverse backgrounds.

Selection Criteria

• Identifies as Aboriginal and Torres Strait Islander and be accepted by the Aboriginal and Torres Strait Islander Community as an Aboriginal and Torres Strait Islander person.
• A tertiary qualification in human services / social work / behavioural science / community services or equivalent combination of relevant experience, education and/or training.
• Experience working with older people or disadvantaged/vulnerable groups and operating within a social justice framework.
• Knowledge of and experience in delivering services and supports to Aboriginal and/or Torres Strait Islander people.
• Demonstrated knowledge of the relevant funding and supports available for older people.
• Demonstrated ability to understand and apply legislation, policies and procedures, including the ability to identify issues and problem solve.
• Excellent written and verbal communication and presentation skills.
• High level computer skills – Microsoft Office or equivalent.

Essential Requirements

• Current or willingness to obtain Covid 19, Influenza vaccination and any other vaccination requirements in line with current Public Health Directives and organisation policy. Proof of vaccination status will be required prior to commencement.
• Current drivers’ licence.
• Current (less than three (3) years old) pre-employment National Criminal History Certificate (ongoing renewal every 3 years at employee’s expense).
• Valid NDIS Worker Screening Clearance (paid workers) at employee’s expense.
• Valid Working with Children – Blue Card (paid workers) at employee’s expense.

ADA Australia offers a flexible, family friendly and inclusive workplace, where diversity is celebrated, and our workplace culture is built on respect, dignity and fairness.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, the LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment wherever possible by offering reasonable adjustments including adjustments in our recruitment, selection and appointment processes.

Applicants with disability who require adjustments in the recruitment process, or alternative methods of communication, can contact our Human Resource Department.

To Apply

Applicants are requested to submit their resume with a cover letter outlining experience to key criteria list in the job advertising in a PDF format. Select the 'Apply Now' button to submit your application.

For more information about this position please visit adaaustralia.com.au/careers or contact [email protected] using the subject line: Aboriginal & Torres Strait Islander Community Connector enquiry via EthicalJobs.

Early submission of application is strongly encouraged, as interview may commence prior to the closing date).