• Permanent full-time or part-time (4 days per week) until 30th June 2025 and then part-time ongoing.

• $49.28 per hour + Outpost Worker Allowance + generous salary packaging options

• Based in Mount Isa, working from home 100%

• Help older people who need extra support to access aged care and other services in the community

About Us

ADA Australia is a not-for-profit, independent, community-based advocacy and education service with 30 years’ experience in supporting and improving the wellbeing of older people and people with disability.

About the Role

The Community Connector / Aged Care Advocate role provides information, education, support and representation to clients to ensure that they are sufficiently informed to empower them to make their own choices to access the relevant supports that they require and to have their rights and interests respected. Using assertive outreach, you'll be engaging and building rapport with potential clients. stakeholders and networks.

Key Duties include

• Proactive Outreach: Identify and engage with potential clients and stakeholders within the target population; develop effective ways to connect and build relationships with potential clients.
• Provide information, support, and representation to help clients understand and access aged care services, including My Aged Care.

• Engage with relevant community supports and stakeholders to assist clients in accessing services.

• Conduct regular check-ins and follow-up with clients after services begin.

• Use a comprehensive approach to address clients’ psychological, emotional, and physical needs, and remove barriers to aged care access.

• Networking: Build partnerships with other organisations to promote ADA Link services; promote ADA Australia at events, forums, and networking meetings.

• Maintain high standards of documentation and consultation, ensuring adherence to all statutory requirements.

• Identify and report service gaps and needs to the manager.

• Develop and meet targets outlined in the annual work plan.

• Liaise with other care finder services and support groups for older people.

• Develop strategic partnerships with diverse cultural and community groups, including Indigenous and LGBTIQ+ communities.

About You

• Experience working with older people or disadvantaged/vulnerable groups and operating within a social justice framework.

• A tertiary qualification in human services /social work / behavioural science / community services or equivalent combination of relevant experience, education and/or training.

• Demonstrated ability to understand and apply legislation, policies and procedures, including the ability to identify issues and problem solve.

• Excellent written and verbal communication and presentation skills.

• High level computer skills – Microsoft Office Suite or equivalent.

• Commitment to continuous quality improvement and to delivering high quality service.

Why work for us?

• Permanent full-time or part-time (4 days per week) until 30th June 2025 and then part-time ongoing
  
• Great pay: SCHADS 5.1, $49.28 per hour + Outpost Worker Allowance
  
• Salary Packaging: up to $15,900 tax free + meals and entertainment benefit ($2,650)
• Work life balance: WFH + Thank You Day off at the end of the year.
• Wellbeing: Employee Assistance Program - Independent confidential counselling service.
• Culture & values: Join a supportive and inclusive workplace where diversity is celebrated, and our culture is built on respect, dignity and fairness. Meaningfully impact the lives of vulnerable members of the community by promoting, protecting and ensuring their full and equal enjoyment of all human rights.

Essential Requirements

• Be based in Mount Isa QLD and be able to work from home.
• Valid Australian Driver’s license + safe and reliable vehicle

• Current (less than three (3) years old) pre-employment National Criminal History Certificate

• Valid NDIS Worker Screening Clearance

• Valid Working with Children/Blue Card.

ADA Australia strongly recommends that employees have and maintain Covid-19 and influenza vaccination currency in line with current Public Health Directives and organisation policy.

To apply

Please submit your resume and cover letter outlining your relevant skills and experience.

For more information about this position please contact [email protected] using the subject line: Community Connector - Aged Care Advocate - Mount Isa / Remote / Work from Home enquiry via EthicalJobs.

ADA Australia offers a supportive, flexible, family friendly and inclusive workplace, where diversity is celebrated, and our workplace culture is built on respect, dignity and fairness. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, the LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.