About Carers Queensland

With one in every eight Australians caring for a family member or friend, Carers Queensland is committed to providing highly specialised information, training, coordination and support services.

For almost 30 years, Carers Queensland has been working to advance the profile of unpaid carers, advocating for services and enhancing outcomes for families. With a foundation in evidence and research, we strive to support those who are disconnected through high-quality, individualised programs.

Our objective is to ensure carers achieve their goals, enhance their relationships, and can move forward with a life based on their own decisions and choices.

About the role

This position will split their time between providing support, supervision and performance management to direct supports (60% of time allocation) and direct service delivery to carers (40% of service delivery).

This role is based at our office located right in the heart of North Lakes, next to Westfield.

The primary objectives of this position are:

• To provide support, supervision and performance management to direct reports
• To support carers through targeted service provision
• Support Carers Queensland's peak body function through consultation with carers

Some of your key responsibilities will include:

• Monitoring program progress to achieve key performance indications and program targets, and implementing remedial strategies where necessary
• Facilitating Carer Advisory Groups and supporting team members to develop their Carer Advisory Groups and progress their implementation plans
• Planning, facilitating and evaluating carer sessions in consultation with the Carer Health & Wellbeing team
• Liaising with Regional Primary Care Networks
• Ensuring team members are supported and excelling in their roles through the use of supervision, team meetings and performance reviews

What's in it for you?

• Full-Time role contracted till June 2022
• Attractive Remuneration Package of CSW6.1 - $93,012.17 per annum (plus superannuation)
• Excellent Not-for-Profit Tax Benefits
• One work from home day available per week
• Accrued Days Off
• Professional development through ongoing training
• The opportunity to enact real and rewarding change in our participant's lives
• A flexible and supportive work environment where your contribution is highly valued and where our organisational values of integrity, respect, diversity, empowerment, and adaptability are heavily integrated into our culture.

Do you have?

• Experience in a senior or management position in the Community Services sector?
• Demonstrated staff performance, supervision and leadership skills?
• An understanding of client-centred practice with demonstrated ability and experience interacting and supporting diverse client groups in a positive, friendly and welcoming manner?
• High level of communication skills both written and verbal and the ability to build rapport and adapt skills according to the audience or target group involved?
• The ability and skills to be a team player and someone who thrives in a busy, dynamic environment?

How to join the team?

1. Click Apply Now.

2. Review the Position Description and Key Selection Criteria documents.

3. Follow the prompts ensuring to upload your resume and cover letter answering the Key Selection Criteria (two-page maximum).

Questions about the role can be directed to Nick Bennett at [email protected] using the subject line: Senior Carer Program Officer enquiry via EthicalJobs.

Carers Queensland is committed to maintaining a diverse workforce that reflects the diverse needs of the people we support. Carers Queensland is an equal opportunity employer and encourages applications from people with a disability, and from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islanders, and the LGBTIQ communities.

Carers Queensland encourages applicants to advise this information in their cover letter, so that we can meet the needs of each applicant. Carers Queensland actively seeks to employ people who reflect the diversity of our clients.