Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan.

You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference.

Your new role

• Permanent, Full time
• Located at Wagga Wagga, NSW
• Annual Salary between $98,185.54 to $102,491.77

Case Managers facilitate a range of support services for young people, adults, and families. The position facilitates case management, group programs and psychosocial education for people across the lifespan who have a lived experience of family, domestic or sexual violence (FDSV).

Duties:

• Provide screening, assessment, and case management for clients to ensure safety and develop individual safety plans. Liaise with other service providers as needed.
• Maintain continuous engagement with relevant service providers for accurate information and internal and external referrals for clients.
• Work with the Clinical & Community Programs leadership team to develop and facilitate group program content that engages clients in psychosocial education and support.
• Manage client data, evaluations, and quality improvement in collaboration with the Clinical & Community Programs leadership team, including maintenance of case notes for statistical data collection and external reviews.
• Facilitate psychosocial education and/or therapeutic groups and develop content for group delivery.

What you’ll need to succeed

1. Qualification in the field of Social Work, Psychology, Nursing, Occupational Therapy, Counselling or Social Science. Current registration/membership with at least one of the following: Australian Health Practitioners Regulation Agency (AHPRA), Australian Association for Social Workers (AASW); Psychotherapy and Counselling Federation of Australia (PACFA) and Level 2 or above Australian Counselling Association (ACA).
2. Demonstrated skills and experience in providing case management and an in-depth understanding of the impact of FDSV on families.
3. Demonstrated knowledge of theoretical frameworks for providing client centred and strengths-based intervention that is trauma-informed, and crisis intervention.
4. Demonstrated skill in developing and maintaining collaborative relationships with relevant internal and external stakeholders.
5. Demonstrated experience working with diverse cultural communities, and knowledge of issues facing Aboriginal and Torres Strait Islander people, people with a disability, culturally and linguistically diverse individuals and communities, and LGBTQIA+ individuals and communities

For a full list of selection criteria, please refer to the attached position description. Look for the paper clip on the upper right side of the screen.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

If this sounds like the ideal position for you, Apply today! Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion). Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via the “Apply Now” button below.

For further information about the position or application process, please contact Human Resources via email [email protected] and we will get back to you within the next business day, using the subject line: Case Manager - Wagga Wagga enquiry via EthicalJobs.

A position description is attached.