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Children's Contact Centre, Program Support Worker - Berkeley Vale / Broadmeadow

Relationships Australia NSW

About Relationships Australia

Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.

What you'll do

  • Assist Team Leader in the behind the scenes planning and operation of the service
  • Provide support and supervision assistance to casual support workers as required
  • Facilitate child-focused supervision of visits (contact) between children and young people and their parent/carer
  • Facilitate the safe and conflict-free transfer of children and young people and their parent or carer
  • Assisting the Team Leader to interview and assess families for risk and suitability to access Children's Contact Service
  • Planning, negotiation and setting up of contact arrangements, including orientation of children
  • Providing case management including case review, evaluation and referral to internal and external programs
  • Assisting in the supervision of casual staff including providing guidance and support while they are engaged in a supervised visit or changeover, taking action on serious matters, preparing and debriefing meetings
  • Participating in and facilitate any program review and evaluation

The details:

  • Work across 2 sites - Berkeley Vale and Broadmeadow
  • 4 days a week - including Saturday and from 2022 Sunday
  • Contract until 30 June 2022
  • $64-66,000 base salary + super + salary packaging benefits

What you'll bring:

  • Clinical expertise in working in a challenging environment with the ability to maintain impartiality within a child-focused context
  • Demonstrated understanding of the complexities of family relationships and the impact of issues affecting families and children including family safety
  • Capacity to use self-reflection, clinical supervision and professional development to improve practice and model effectively to casual staff
  • Ability to engage children, young people and their parents/carers and all relevant stakeholders
  • Relevant tertiary qualifications in social science, psychology, or a similar field
  • Demonstrated understanding of the impact of family separation, domestic violence, and conflict on children and young people
  • Previous experience working with people with complex needs, including mental health and substance abuse issues
  • Knowledge/understanding of the developmental needs of children and young people

Why us?

  • Empower people to have healthy, well-being and meaningful relationships by addressing the issues impacting them
  • Strong clinical and supervision framework to deepen our practice excellence
  • Work alongside people who truly care about what you achieve
  • We offer many benefits including salary packaging, additional leave days and fitness passport
  • We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve. To strengthen our inclusive practice we have employee action groups: Accessibility, Reconciliation, Gender, Sex & Sexually Diverse and Culturally and Linguistically Diverse (CALD)
  • RANSW is committed to deepening our relationships with Aboriginal and Torres Strait Islander people. Our RAP guides our efforts to build strong relationships, increased employment opportunities, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other Australians

Next Steps

Interested? Apply today.

Immediate start if possible.

It is a condition of employment that employees who are eligible to receive the COVID-19 vaccination must be fully vaccinated in order to perform duties at any of our workplaces from the 1st January 2022. If you are not medically eligible to be vaccinated against COVID-19, you must provide Relationships Australia NSW with acceptable evidence of having a health condition for which obtaining a COVID-19 vaccination is contraindicated.

How to apply

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