About Relationships Australia

Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.

What you'll do

As a Support Worker in our Children's Contact Centre, your role will be to ensure safe interactions between children, young people and their parents or carers. You’ll:

• Facilitate Supervised Visits: Oversee child-centered, supervised contact sessions, ensuring that visits are safe, supportive, and focused on the well-being of the child or young person
• Coordinate Safe Transfers: Ensure smooth, conflict-free transitions during child-parent exchanges, helping to initiate and maintain engaging activities
• Provide Administrative Support: Assist with essential administrative duties, including maintaining accurate records and case notes

The details:

• Casual role based in Broadmeadow
• Able to work Saturdays and ad hoc shifts as required
• Approx $37 - $38 per hour (depending on skills & experience) + 30% casual loading + 11.5% super, 17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at https://www.salary.com.au/calculate-your-savings)

What you'll bring:

• Knowledge and understanding of the developmental needs of children and young people
• Knowledge of age-appropriate activities that foster engagement and comfort for children and young people during supervised visits
• Demonstrated understanding of the impact of family separation, domestic violence, and conflict on children and young people
• Experience working with both children and adults displaying challenging behaviours, equipped with the skills to manage these situations calmly and effectively
• Awareness of cultural issues and proven conflict management abilities, helping to navigate complex situations with neutrality and care
• Tertiary qualifications (or progression towards) in a relevant discipline will be highly regarded

Why work with us?

• Work alongside people who truly care about what you achieve together
• We offer many benefits including flexible working options, additional leave days, Employee Referral Reward program and a fitness passport
• Extra Income - You can salary package up to $15,900 pa of your pre-tax salary for everyday expenses and up to $2,650 pa for entertainment expenses, meaning you take home even more pay!
• We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve. To strengthen our inclusive practice, we have employee action groups: Accessibility, Reconciliation, Gender, Sex & Sexually Diverse and Culturally and Linguistically Diverse
• We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities

Next Steps

Interested? Apply today by submitting your CV.

It is a condition of employment from 1 January 2022, that employees who are eligible to receive the COVID-19 vaccination must be fully vaccinated to perform duties at any of our workplaces. If you are not medically eligible to be vaccinated against COVID-19, you must provide Relationships Australia NSW with acceptable evidence of having a health condition for which obtaining a COVID-19 vaccination is contraindicated.