About Relationships Australia

Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.

About the role

We are seeking an experienced and compassionate leader to join our Family Relationship Centre (FRC) as a Team Leader and FDR Practitioner. In this key role, you will provide leadership, supervision, and guidance to a dedicated team of Family Dispute Resolution Practitioners and Family Advisors, ensuring the delivery of high-quality, culturally inclusive services to families. Your focus will be to drive child focused and inclusive practice and support the diverse needs of the program. You’ll:

• Work closely with the Centre Manager to continually enhance the effectiveness and quality of the FRC program
• Lead and support a team of Family Dispute Resolution Practitioners and Family Advisors, ensuring that clients receive high-quality support and mediation services
• Offer leadership and guidance to your team, assisting with inquiries, and ensuring smooth operations and outstanding service delivery
• Provide clinical supervision and conduct competency assessments for nominated supervisees, ensuring that best practices are consistently followed

Details

• Full time contract until 02/2026
• Based in Blacktown
• Approx $55 - $56 per hour (depending on skills & experience) +11.5 % super + 17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at https://www.salary.com.au/calculate-your-savings)
• Extra annual leave days between Christmas and New Year

What you'll bring

• Registration with the Australian Government Attorney General’s Department Register of Family Dispute Resolution Practitioners is essential
• Minimum 4 – 5 years working as Family Dispute Resolution Practitioner/Mediator, working with families in a post separation context
• Proven leadership experience with expertise in supervision, guiding teams to achieve high standards of practice and service delivery
• Collaborative team player who fosters a supportive environment, motivating and empowering peers and junior staff to excel
• Advanced skills in family dispute resolution, with extensive experience in conducting assessments and delivering mediation interventions
• Child-focused approach in mediation, ensuring the needs and voices of children are central in resolving family conflicts
• Strong understanding of relationship dynamics, domestic and family violence, child safety, trauma informed practice, diversity awareness and mental health and wellbeing
• Relevant Tertiary Qualifications in the human services area (e.g. social work, psychology), law or other relevant qualifications

Why work with us?

• Empower families to achieve an amicable outcome for their children and property
• Strong clinical and supervision framework to deepen our practice excellence
• Work alongside people who truly care about what you achieve. Grow with us as a team
• We offer many benefits including flexible working options, additional leave days, Employee Referral Reward program and a fitness passport
• Extra Income - You can salary package up to $15,900 pa of your pre-tax salary for everyday expenses and up to $2,650 pa for entertainment expenses, meaning you take home even more pay!
• We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve. To strengthen our inclusive practice we have employee action groups: Accessibility, Reconciliation, Gender, Sex & Sexually Diverse and Culturally and Linguistically Diverse (CALD)
• RANSW is committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch RAP to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities

Next Steps

Interested? Apply online today as we will be interviewing shortly.

It is a condition of employment from 1 January 2022, that employees who are eligible to receive the COVID-19 vaccination must be fully vaccinated to perform duties at any of our workplaces. If you are not medically eligible to be vaccinated against COVID-19, you must provide Relationships Australia NSW with acceptable evidence of having a health condition for which obtaining a COVID-19 vaccination is contraindicated.