• Assist us to deliver high quality client outcomes / services
• Competitive conditions, benefits & salary packaging
• Hybrid working arrangements – full-time, perm in Richmond

Relationships Australia Victoria (RAV) is a secular, community-based, not-for-profit organisation with no religious affiliations who have been providing services to the Victorian community for over 75 years. Our vision is for “positive, respectful, safe and fulfilling relationships for all Australians”.

Open Place is a support service for ‘Forgotten Australians’/Victorian pre 1990 Care Leavers and coordinates and provides direct assistance to address the needs and issues of people who grew up in ‘care’. Open Place helps people to deal with the legacy of their childhood experiences and to support them to improve their health and wellbeing.

The role

Reporting to Senior Manager, your responsibilities will include ensuring the centre provides an efficient, welcoming first point of contact for service users and stakeholders. You will supervise the administrative team, including conducting performance planning reviews and coordinating the timely screening, allocation and referrals of service user requests. You will also support the management of the brokerage fund (i.e., monitoring of fund limits, liaising with providers and budget approvals) including analysis and reporting to management expenditure and budget forecasts.

This opportunity is located in Richmond at our Bromham – Open Place Centre and is a permanent full-time position.

About you

• Have a sensitive non-judgmental attitude and be responsive to the needs of service users.
• Commitment to working with disadvantaged community members, particularly adults who grew up in institutional care in Victoria and an ability to listen with empathy and compassion and to manage stressful information.
• Certificate, Diploma in administrative/secretarial studies or equivalent.
• Several years’ experience working in a busy administrative office (preferable), with the ability to supervise other administration staff’s day to day work requirements.

We provide

• Competitive salary including meal/entertainment and salary packaging.
• Hybrid and flexible working arrangements to support work-life balance.
• Generous employment conditions and benefits including additional paid leave benefits - parental, study, personal and compassionate, flexible, family violence leave as well as paid ex-gratia leave between Christmas and New Year.
• Access to professional development and training including our Registered Training Organisation programs where we provide accredited and non-accredited courses.
• Best practice clinical supervision and support through a comprehensive Employee Assistance Program.
• Career progression opportunities internally across Melbourne Metropolitan and Regional Victoria centres.

The base salary range is $85k-$87k per annum.

Apply

To submit your application please click 'Apply Now' by the closing date.

We encourage candidates to apply as soon as possible by sending their application and resume so we can progress to interviews. You can view the position description for further information. If you have a specific query contact Michelle McDonald, Senior Manager Open Place by phoning 0429 490 121.

A position description is attached.

COVID-19 compliance

Candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption during their application process.

RAV is committed to building and supporting an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQA+ communities and people with disabilities. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them. All staff must undergo a National Police Check, International Police Check (if applicable) and Working with Children Check. RAV is a public benevolent institution.