• Job no: 492603
• Location: Perth
• High impact role
• Fixed term full-time role - parental leave cover (12 months)
• Drive the values and purpose of Rocky Bay
• Growing and innovative organisation

About Rocky Bay

Rocky Bay is a leading provider of disability services, offering choice and independence to thousands of customers of all ages and abilities.

There has never been a more exciting time to join Rocky Bay.

With a long standing history of 82 years of operation, a forecast revenue of $80 million and over 1,000 employees working across 30 locations, Rocky Bay is expanding and growing services.  

About the role

Reporting to the Service Manager, this role is central to the achievement of Rocky Bay’s vision and strategic direction by leading a team of support workers in the Studio to develop and plan sustainable activities that enables our customer independence and increases their art skills.

About you

The role is best suited to an experienced frontline leader who  equally enjoys supporting and coaching dispersed teams and building close working relationship with the customer and their support networks.

If you enjoy mentoring and coaching, leading and motivating frontline teams, growing and supporting employee development, creating opportunities, providing excellent quality of service, managing end to end customer experience, than we would like to hear from you.

To succeed in this role you will have:

• Direct experience of managing customer support service programs gained working in a similar role in the disability, aged care or community sector
• Qualifications or certification relating to the role or equivalent experience
• Knowledge of the NDIS  is a MUST desirable 
• Experience /background in developing Activities 
• Good organisational skills 
• Flexible ; Job may require you to work on weekends 
• Experience managing geographically dispersed teams
• Demonstrable experience with Microsoft Excel, Word and Outlook
• Exposure to working with a CMS is highly advantageous.
• NDIS Worker Screening Check
• Valid WA driving license
• Appropriate working rights in Australia
• Seasonal flu vaccination

 A competitive remuneration package is being offered, with generous salary packaging options and other benefits available.

To apply, please submit an up-to-date resume and cover letter outlining relevant experience, skills and qualifications to the role.

To learn more about Rocky Bay and our services, visit www.rockybay.org.au.

If you would like to learn more about this role, or for a confidential discussion, please contact Yvette Umutoniwabo – Service Manager on 0439 902 113.

Please note that we may start the selection process immediately.

To view the position description and apply click Apply Now.