About RFQ

RFQ is a leader in the provision of professional recovery oriented psychosocial services throughout QLD, and nationally by telehealth services. RFQ combines the inspirational vision and values of our founders with progressive thinking, advanced research and evidence-based practice. We are presently undergoing transformational development as a centre of excellence.

Why RFQ?

• Progressive NGO at the frontier of mental health work and a centre of excellence and learning.
• Culture of success with above industry standards for staff satisfaction.
• Enhance your take home pay with salary packaging of up to $15,900 on general living expenses and additionally up to $2,650 annual entertainment benefits, which also includes access to novated leasing. Explore your cost of living savings HERE!
• Free Employee Assistance Program (available for staff and their family).
• In line with RFQ’s value of Lifelong Learning a wide range of career and professional development opportunities are available.
• $37.35 - $40.05 per hour plus applicable penalty rates

About the Role

The Way Back Support Service is an aftercare suicide prevention program, and the Support Coordinator is responsible for providing short term non-clinical support coordination services.

This is a challenging and highly rewarding role. You will integrate, complement and work collaboratively with existing services to improve the immediacy of follow-up responses for people who are at a high risk of suicide, or who have recently attempted suicide in accordance with RFQ’s Models of Practice.

Along with all RFQ staff, the Support Coordinator supports and fosters a culture which values lived experience, promotes genuine and open relationships, conflict resolution, responsibility for self, mutual respect and personal growth founded on support values of empowerment, trust, compassion, resilience, diversity, integrity, and lifelong learning. This role requires on call.

To be successful you will bring the following

• Diploma or Certificate 4 in Community Services or related discipline and/or significant demonstrated experience working with people with mental illness and/or people who are experiencing ideation/crisis
• Understanding of suicidal behaviours, suicidal crisis/ideation and its effects on individuals, families and the whole community
• Ability to develop and implement support plans with clients
• Demonstrated ability to work effectively in a team and contribute positively and constructively to achieve the organisation's objectives
• Demonstrated effective interpersonal, oral and written communication skills including the ability to advocate for clients and the organisation, and make accurate and timely written records
• Demonstrated ability to plan, manage, and work to achieve team and individual priorities and capacities
• Valid driver’s licence and access to a registered roadworthy and insured vehicle (minimum third-party property)

Apply Now!

Submit your application, together with your resume, by selecting "Apply Now". You'll be taken to our online portal where you will find more information including the position description.

Further information about the role can be obtained by contacting Area Manager, Laura Lattanzio 07 4634 0983

To view and download the position description please click HERE.

Please note that RFQ is an organisation that embraces diversity.

The position with be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start