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Support Workers - Tamworth

Flourish Australia

Kickstart your career in Mental Health with hands-on experience and support to study!

  • Closed-term full-time (12 months)
  • Based in Tamworth
  • Working across a rotating roster including evenings and weekends
  • Classified at Level 2 on the Flourish Australia Enterprise Agreement 2018

Who ARE we looking for?

The Support Worker position with Flourish Australia is an entry-level role suitable for people who are new to the sector and looking for an opportunity to be mentored by our experienced teams.

The role would suit you if:

  • You are undertaking a relevant qualification (Certificate, Diploma or Bachelor) and are looking for practical experience working in the community with people with a lived experience of a mental health issue; or
  • You have a personal lived experience of a mental health issue and are interested in Peer Work, but haven't undertaken formal study and would like to be supported to gain a Certificate IV in Peer Work or Certificate IV in Mental Health Work.

The Support Worker positions are a pathway to our Peer Worker and Mental Health Worker roles (Level 3). They are open to anyone who doesn't meet the criteria to apply for the Level 3 positions and would like an opportunity to grow in this sector.

what will you be doing?

Support Workers work in the community and support people with lived experience of mental health issues achieve their hopes and dreams. You will play an important part in assisting people to maintain wellness and realise their goals.

On a day to day basis, you will be required to:

  • Listen to and partake in activities that meet the interests and goals of people.
  • Encourage shared learning experiences and support skill development at every opportunity through self-directed learning, information and education.
  • Ensure all aspects of service delivery are provided in consultation with the key worker, are strengths based and person-led wherever possible.
  • Have excellent interpersonal skills, be non-judgmental, fair, patient, have the willingness to listen, and display empathy.

For more information on what it means to be a Support Worker with Flourish Australia, please see the position description below.

HOW will we support you?

Flourish Australia is committed to your career development. We demonstrate this through:

  • Developing a Peer Work or Mental Health Worker career pathway by supporting you to complete the relevant Certificate IV (Peer Work or Non-Clinical Mental Health Work) OR supporting you to gain experience if you are already studying/completed a relevant course.
  • Flexible working conditions based around your study needs
  • Supportive teams committed to helping you learn
  • Access to a range of training opportunities (e.g. Applied Suicide Intervention Skills Training (ASIST), Trauma Informed Care, LGBTQ Awareness)


Our name reflects our fundamental and enduring commitment to people’s mental health and wellbeing, supporting them to thrive and live a contributing life. People are at the centre of everything we do at Flourish Australia – they’re our heart and soul! Everyone who works at Flourish Australia is dedicated to providing people experiencing mental health issues with the day-to-day support and encouragement they need to create a rewarding life for themselves in their community.

Our Support Worker positions are open to anyone with a genuine interest in working in community mental health and share the organisation's values. Bringing your own personal lived experience of a mental health issue will be highly regarded.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Island backgrounds, people from CALD and LGBTI communities and mature age candidates.

For further information, please contact Jessica Donnelly, Manager. E: jessica.donnelly@flourishaustralia.org.au, using the subject line: Support Workers - Tamworth enquiry via EthicalJobs (please do not email applications).

All appointments with Flourish Australia's Mental Health Services are subject to relevant background checks. All successful applicants will be asked to provide evidence of compliance with COVID-19 vaccination Public Health Orders (where applicable).

How to apply

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