Roses in the Ocean is a national not for profit organisation founded on and operating through the lens of lived experience of suicide. We exist to save lives and reduce emotional distress and pain. We seek to lead the significant cultural shift needed to save lives through harnessing the perspectives of all we represent, along with our own lived experience of suicide. With our actions driven and guided by those with a lived experience of suicide, we innovate and transform suicide prevention, and drive and deliver system reform. We support organisations and government to effectively and meaningfully integrate lived experience expertise into suicide prevention.

Everyone who works within Roses in the Ocean has a lived experience of suicide which is defined as ‘having experienced suicidal thoughts, survived a suicide attempt, supported a loved one through suicidal crisis, or been bereaved by suicide.’

The opportunity

This is an exciting new opportunity with the expansion of our Peer CARE Companion Services into Queensland. Reporting to the Head of Peer CARE Companion Services, the Peer CARE Companion Regional Coordinator is responsible for the coordination, administration and delivery of Peer CARE Companion in community services within the Cairns region, including supporting regionally based Peer CARE companions who also volunteer on the Peer CARE Companion warmline.

This role is responsible for ensuring best practice service delivery processes are implemented and maintained in collaboration with the Head of Peer CARE Companion, Peer CARE Companion State Coordinator, the broader Peer CARE Companion team.

Overview of position responsibilities:

• Coordinate the Roses in the Ocean Peer CARE Companion: in community service in your region;
• Conduct and/or source regional service and community engagement mapping in your region;
• Engage regional service providers in discussions to integrate Peer CARE Companion services throughout your region;
• Identify and support the development of local partnerships with scope to support in community resources (e.g., coffee cards and food items for interactions with people using the service);
• Identify opportunities for partnership with existing services to provide complimentary and supplementary services and establish relationships in line with direction from Head of Peer CARE Companion, and in collaboration with Peer CARE Companion Regional Coordinators;
• Deliver information sessions to potential stakeholders and volunteers within your community both online and face to face;
• Attend relevant community-based events to actively promote Peer CARE Companion and Roses in the Ocean’s other service offerings;
• Support the onboarding and engagement of Peer CARE Companions in your region;
• Undertake direct support provision of Peer CARE Companion services alongside volunteer Peer CARE Companions as required;
• Coordinate and lead monthly group co-reflection sessions alongside fellow Peer CARE Companion Regional Coordinators;
• In collaboration with the Service Delivery team, maintain and update Monday.com boards and reporting tools to ensure service activities are tracking accurately;
• Maintain quality information management practices in accordance with best-practice, privacy and confidentiality principles and alignment with the values of peer work and Roses in the Ocean;
• Contribute to a communications and marketing strategy to facilitate uptake of Peer CARE Companion services, expanding the Peer CARE Companion volunteer pool and general promotion of the service;

About You

To succeed in this role, you’ll have:

• A lived experience of suicide and an understanding of the impact it has on families, workplaces, friends, and communities.
• Previous experience in service delivery in a peer setting or in a similar role.
• Sophisticated interpersonal skills, including the ability to sit comfortably with people who are distressed and have open conversations about suicide and listen with intent.
• Experience in managing competing priorities, complex tasks and coordinating activities.
• High-level written and oral communication skills and the ability to communicate and liaise effectively and sensitively at all levels, both internally and externally.
• Demonstrated capacity to maintain confidentiality and professional standards of behaviour in difficult and sensitive circumstances.
• Demonstrated ability to build and maintain strong relationships with colleagues and stakeholders at all levels.
• Demonstrated time-management, logistics and problem-solving skills.
• Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Office 365, Monday.com and SharePoint. A working knowledge of Volaby would be beneficial.

Why Roses in the Ocean?

At our heart and soul are people with a lived experience of suicide. This means you are:

• Aligned to the values of Roses in the Ocean.
• Passionate for the Not-for-Profit sector and making a difference in the lives of people.
• Calm, composed, and solutions focused.
• Self-aware and responsive to own wellbeing needs.
• Able to demonstrate high levels of professionalism, maturity and attention to detail.
• Proactive in seeking new knowledge, building relationships and consulting with others.
• Able to maintain enthusiasm and focus whilst working autonomously.
• A team player that is committed to the success of the team and the organisation.

If you are looking for an organisation that is as passionate as you are, is making a positive impact and is a well known and respected sector leader, we would love to receive your application.

This role is classified under the Social, Community, Home Care and Disability Services Award 2010, and is paid above award, dependent on qualifications, skills and experience.

You will also enjoy some benefits:

• Salary packaging benefits of up to $18,550 per year to increase take home pay
• Access to Novated Leasing
• Additional leave - Wellness Day Leave of up to 3 days per year
• Access to counselling sessions to support well-being and self-care
• Access to a wide range of discounts, saving on everyday expenses via the ‘Swag’ app and other partnered organisations
• Training and professional development opportunities
• A flexible and supportive workplace with excellent work-life balance

Please note we will commence shortlisting as applications are received, so apply now!

For more information about our organisation please visit the Roses in the Ocean website www.rosesintheocean.com.au.

For more information about the role, please email [email protected] using the subject line: Peer CARE Companion Regional Coordinator - Cairns enquiry via EthicalJobs.

Roses in the Ocean is an equal employment opportunity employer. We welcome applications from a diverse range of social, cultural, ability and gender backgrounds that reflect our community including First Peoples and those who identify as LGBTQIASB+.

A position description is attached.