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Clinical Information Manager

Royal Rehab Group
  • Attractive Salary Packaging: Lower your taxable income and increase your take-home pay!
  • Fitness Passport & HCF Private Health Insurance discounts
  • NSW Health AHO based in Ryde
  • Temporary full-time position (8-month maternity leave cover, SEP 2024 - JUN 2025)
  • Working across our Ryde & Petersham locations

About us..

Royal Rehab is a leading provider of rehabilitation services in brain and spinal cord injury. Our services also include neurological and general rehabilitation, supported independent living and specialist disability services. Our vision is a world without limits for people with disability, illness and injury.

Royal Rehab is renowned for our focus on research and innovation and sits uniquely as a provider of advanced rehabilitation and disability services including supported accommodation, private rehabilitation hospitals, a purpose-built resort for people with spinal cord injury and community services.

We know diversity makes Royal Rehab a great place to work and we are committed to building an inclusive workplace culture that reflects the people we serve. We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQA+, people with a disability and people from culturally diverse backgrounds.

At Royal Rehab we are proud to be Great Place to Work Certified!!

About the role..

Are you ready to take your career as a Clinical Information Manager to the next level? Join our esteemed team at Royal Rehab and lead the charge in effective management and continual improvement of our Clinical Information Department. As a vital member of our team, you will play a crucial role in supporting inpatient, outpatient, and community health services while ensuring the highest standards of client record management.

If you're ready to make a significant impact on healthcare delivery and thrive in a role where your leadership skills will shine, we encourage you to apply today!

Key responsibilities include:

  • Providing leadership on all aspects of client record management, including security, storage, and retention. 
  • Overseeing clinical coding and case mix information, clinical indicator reports, and submission of data to health funds and government departments. 
  • Managing the release of information, document control of clinical record forms, and continuous quality reporting activities. 
  • Acting as a key point of contact for senior management and spearheading business process changes to enhance the flow of clinical and performance information across the organisation.
  • Organise and manage the Clinical Information Department on a day-to-day basis with consideration of organisation planning, budget, staff, and resources.
  • Effectively manage the Patient Admission System (Cerner EMR) and other electronic records systems across Royal Rehab, including ePAS, Synapse Hospital & Medical services, and Kyra.
  • Ensure relevant staff are trained in the appropriate use of information systems and implement information systems.
  • Liaise with departments and key stakeholders with regard to the eMR and Kyra data quality, report generation, and analysis to ensure that customer service priorities are met.
  • Act as a clinical documentation specialist resource for all staff to ensure best practice and medico-legal compliance is achieved in documentation, including providing training to a range of staff.
  • Review data sets, performance analysis, and reports to ensure accuracy and consistency of information and its strategic and operational value to users. Develop benchmarks and performance measures in consultation with key stakeholders to ensure their effectiveness, validity, and acceptability.
  • Take a leading role in ensuring all internal legislative, audit, and Ministry of Health performance reporting requirements are met through the provision of timely and accurate information and reports.
  • Travelling between our Ryde and Petersham hospitals as necessary.

About you..

We seek self-motivated and friendly individuals with:

  • Degree in Health Information Management or other relevant tertiary qualifications in health and/or management.
  • Comprehensive knowledge of patient admission and clinical systems and demonstrated experience using Cerner eMR or similar Patient Administration System (PAS) and Microsoft Office programs.
  • Extensive experience working with health systems, reporting and analysis including data collections and classification systems, including a sound understanding of Activity Based Funding.
  • Previous experience within the private health sector with comprehensive knowledge of funding/contract arrangements and necessary data submissions to the Health Funds.
  • Demonstrated knowledge and experience with NSW Ministry of Health data collections and the systems which the data is collected, with particular emphasis on sub & non-acute, and non-admitted patient data including associated classification systems.
  • Excellent organisational, communication and problem-solving skills with demonstrated knowledge of privacy and confidentiality in the healthcare setting.
  • Strong analytic skills with the ability to extract data from a variety of sources, organise and analyse data and develop reports for a range of executive, managerial and clinical purposes.

What we offer..

  • Salary Packaging: Lower your taxable income and increase your take-home pay
  • Benefits: Fitness Passport & HCF Private Health Insurance discounts
  • Career growth: Genuine career opportunities
  • Work life balance: Flexible work arrangements
  • Salary: Competitive remuneration
  • Employee Assistance Program: Access to professional counselling and coaching for you and your immediate family
  • Leadership: Supportive and experienced leadership team
  • Culture: Friendly and close-knit team environment
  • NSW Health and NSW Health AHO Employees: Transfer your accrued leave entitlements and continue to receive pay and entitlements in line with the relevant NSW Health State Award
  • Proud to be Great Place to Work Certified!!

We are proud of our diverse and skilled team of passionate healthcare and support professionals committed to delivering the very best for the people we serve. A career at Royal Rehab is the opportunity to make a difference with a progressive and innovative organisation, built on a rich history of community care since 1899.

What’s next..

If this sounds like the perfect role for you, please APPLY NOW to start your journey with us!

Please note, only applicants that address this essential criteria will be considered.

Visit our Royal Rehab careers page for more information: here.

The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record check working with children check, employment history and referee checks. 

A career with Royal Rehab is an opportunity to collaborate, grow and make a difference with an iconic organisation recognised as a leader in rehabilitation and disability support.

We do not provide sponsorship and no agencies please.

Further Enquiries:

Email: [email protected], using the subject line: Clinical Information Manager enquiry via EthicalJobs.

A position description is attached.

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