We are looking for a dedicated Therapeutic Support Officer to join our team. This is a 12-month fixed term contract (0.8 FTE).

About See Differently with the Royal Society for the Blind

Join our team at See Differently, where we celebrate 140 years of dedicated service to the South Australian community. As the most experienced low vision services provider in the region, we offer a comprehensive range of support, from guide and assistance dogs to cutting-edge assistive technologies to Occupational Therapy, Counselling and more!

About the Role

The Therapeutic Support Officer works as part of the Community Services Team and is responsible for assisting the Therapeutic Support Specialist and wider Therapy Team in providing high quality support and therapy to See Differently clients, by:

• Facilitating the liaison between internal and external providers.
• Providing administrative support to the team of therapists and the Therapeutic Support Specialist, such as uploading referrals onto client waitlists, following up status of referrals that do not meet compliance checks, following up client equipment/orders and additional tasks as required.
• Working to improve the quality and safety of clinical support, participate in improvement activities, and contribute to a culture of respect, safety, transparency, accountability, teamwork and collaboration
• Attending to the Main Reception, greeting clients as they arrive for appointments.

Your skills and expertise

Essential skills

• Strong knowledge and background in NDIS (National Disability Insurance Scheme).
• Demonstrate a clear understanding of the role and responsibilities of support facilitation, which includes planning, liaising, and advocacy.
• Strong interpersonal and communication skills and experience in liaising with a wide range of people from diverse backgrounds including service providers.
• Well-developed organisational skills including the ability to plan workload, priorities and meet deadlines.
• A high level of initiative, and a proven capacity to be pro-active & innovative.

Desirable skills

• Background in a community service and/or supporting an Allied Health Team.
• Experience working with people from culturally and linguistically diverse backgrounds

Special conditions

• Clearances including National Criminal History Check and Department of Human Services (DHS) and NDIS screening will be required before commencement.

Benefits

• A brilliant role where you make a difference every day
• Attractive remuneration, including salary packaging (claim to up to $15,900 tax free, and a further $2500 tax free for meal and entertainment)
• Opportunities for ongoing training and development
• A supportive, collaborative team environment with the opportunity to participate in staff events
• Access to our Employee Assistance Program

How to Apply

If you're ready to embrace a role that combines your expertise with our commitment to quality services and continuous improvement, apply now. To join a team that values diversity and inclusion, we encourage individuals with a disability and of Aboriginal and Torres Strait Islander background to apply.

*See Differently supports vaccination as the best way to keep our people and our communities safe from Covid-19. We require all employees to be fully vaccinated against Covid-19 as a condition of employment.

Be part of a legacy of service and make a meaningful impact with See Differently. Apply today!

The position description is available on www.seedifferently.org.au/get-involved/careers/