Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness and disadvantage. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Your new role

We are looking for someone 2 days per week who will be a key player in our innovative in-home support program, you will be at the forefront of delivering high-quality, evidence-informed services that empower our clients to maintain their independence in a safe and familiar environment.

This role is crucial in ensuring that the vulnerable populations we serve—those who are homeless, at risk of homelessness, or socially disadvantaged—receive the support they need to thrive within their communities. Your work will involve assessing client needs through home visits, developing personalised support plans, and collaborating with our client liaison officer, social workers and case managers to provide comprehensive care.

Click here to download a copy of the position description.   

Your day-to-day

• Reviewing and accepting referrals to the CHSP Program via the MAC Portal in consultation with the Program Manager.
• Coordinate personal care and domestic assistance.
• Receive direct referrals for services from clients.
• Maintain electronic client service records in both the SRS and Turnpoint platforms.
• Contribute to the maintenance of accreditation of the CHSP program.
• Attend quality and program meetings and participate in continuous improvement activities.
• Ensure a welcoming environment for clients, staff and external service providers.

We're looking for someone with

• Previous experience of providing administrative support.
• Proficiency in MS Office applications.
• Good written and verbal communication skills.
• Strong organisational skills and attention to detail
• Ability to handle the dynamic nature of the role and the changing needs of clients with flexibility and a positive attitude.
• Strong assessment and care coordination skills.

You can look forward to

• Flexible working.
• Portable long service leave.
• Continuous learning opportunities.
• Access to Employee Assistance Program.
• Make a real difference in the lives of those experiencing homelessness and social disadvantage.
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax.
• Be part of an organisation that values innovation and creativity, encouraging new ideas and approaches to service delivery.
• A fabulous team! We're a group of dedicated and dynamic professionals who provide a supportive and collaborative environment to help you thrive in your role.

Come and Work with us

To join our team, simply scroll down and click 'Apply Now'.

For more information about the role, contact Elizabeth Kitchin, Manager Sacred Heart Local, 04 9920 1095.

Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply. 

All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.