Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness and disadvantage. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Your new role

Sacred Heart Mission (SHM) is entering an exciting new chapter with Strategy 2030, focusing on expanding its reach and deepening its impact. A key part of this work is developing a culture of practice excellence, ensuring high quality, trauma informed care across all services.

As Head of Practice, you will play a key role in this transformation, reporting to the Director of Services and joining the senior leadership team.

Your primary responsibilities include advancing clinical governance, trauma-informed frameworks, and quality standards across SHM’s diverse programs, including aged care, housing, and homelessness services. You will lead a small team of Practice Leaders, ensuring they support client-centred, trauma-informed, and culturally appropriate care.

Your day-to-day

• Develop and implement practice frameworks aligned with SHM’s Strategy 2030 to enhance trauma-informed care and outcomes.
• Oversee clinical governance, ensuring adherence to best practices and quality standards.
• Lead training and professional development initiatives.
• Lead practice improvements and collaborate with a variety of Service teams to enhance service outcomes.
• Mentor your team and support the development and well-being of Practice Lead staff.

We're looking for someone with

• Relevant qualifications in social work, psychology, or a related field
• Extensive clinical experience in trauma-informed care, and practice leadership.
• Strong understanding of homelessness, social disadvantage, and related service delivery frameworks.
• Proven ability to mentor, supervise and support staff.
• Demonstrated experience in developing and implementing practice frameworks and quality standards
• Strong communication and collaboration skills, with the ability to engage teams and stakeholders.

You can look forward to

• Base salary between 120-130k, dependent on experience and qualifications.
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 p.a pre-tax.
• Generous leave entitlements including an extra 3 days paid leave during the Holiday period, wellbeing leave and gender affirmation leave.
• Professional and career development opportunities.
• A supportive work environment including Psychological First Aid and EAP.
• Access to the Portable Long Service Benefits Scheme. 

Come and Work with us

To join our team, simply click 'Apply Now' and enter your details below with attached resume and cover letter.

For more information about the role, contact Jodie White on 0410 456 795

Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply. 

All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.

A position description is attached.