Your new role

Join Sacred Heart Central in St Kilda as a Permanent Part-Time Pathways Worker and make a meaningful impact in this role where no two days are the same!

Located in the heart of our programs, you'll engage with individuals who visit our Meals Program and Engagement Hub, and provide them with assessment information, advocacy, crisis intervention, referrals, and a friendly chat.

A key part of your role will be connecting clients to a wide range of internal and external support services, including case management, Sacred Heart Community, Women’s Services, and accommodation options.

Your day-to-day

A typical day involves meeting new clients and conducting assertive engagement. You will be the first point of contact for any of the 250-300 clients who access Sacred Heart Central per day who are wanting to access support so this role requires someone who can listen, understand, and respond to the complex needs of our clients in a holistic way.

We're looking for someone

• With appropriate diploma or degree qualifications relevant to the delivery of community services.
• With experience working in homelessness, mental health and/or community settings.
• With excellent communication skills who collaborates well as part of a team.
• Able to work with complex clients.
• Able to demonstrate de-escalation tactics towards challenging behaviour.

You can look forward to

• A permanent part-time role working Wednesday - Saturday (Wed - Fri 8:00 - 3:00, Sat 8:30 - 2:30).
• Pay classification Social and Community Services Employee Level 4 ($44-46 per hour, dependent on experience and qualification).
• Being a part of a small team of supportive workers.
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax.
• Access to in-house training and career development opportunities.
• A supportive work environment: regular line manager direct supervision, clinical group reflective practice, Psychological First Aid, EAP, Community of Practice spaces.
• Access to the Portable Long Service Benefits Scheme. 

Come and work with us

Sacred Heart Mission is a community of dedicated people working together to end homelessness and disadvantage. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

To join our team, simply click Apply Now!

For more information about the role, contact Rowena Mathers, Program Coordinator on 0425 817 234.

Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply. All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.

A position description is attached.