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Senior Case Manager

Sacred Heart Mission

Your future Workplace

Every day of the year, Sacred Heart Mission assist hundreds of people who are experiencing homelessness or disadvantage to find shelter, food, care, and support. We are in this for the long haul - we are committed to making a sustainable difference in people’s lives. Everyone is welcome at our table.

Your new role

Take your next career step. If you’re looking for a role where you can use your strong client relationship building and case management skills plus be part of the leadership team mentoring others, this is the perfect opportunity for you!

Join the experienced multidisciplinary team in our innovative housing support program working to bring effective and positive change for our 66 residents, encouraging them to develop links with the broader local community, develop skills and participate in a variety of activities.

You will have a place at the table with our key partners, providing high quality, effective and caring case management to our residents within a recovery framework.

A typical day will be:

  • Undertaking assessments, support planning and care coordination activities
  • Providing regular supervision for support staff, opportunities for reflective practice and timely debriefing
  • Contribute to SHM’s strong evidence-based approach to achieve client outcomes
  • Delivering services to clients using social inclusion and trauma informed principles

The person we're looking for

To thrive in this role, you will be experienced in handling complex behaviours and crisis situations with the resilience, empathy and optimism needed to take any situation on the chin.

The successful candidate will have:

  • A passion for social justice
  • Sound judgement
  • Appropriate tertiary degree level qualification relevant to the delivery of community services
  • Demonstrated experience in dual diagnosis and strong clinical skills

The perks of the job

  • The role is full time. Although part time (30.4 hours per week) will be considered for the right candidate
  • Work for one of Melbourne’s most highly regarded not-for-profit with excellent career opportunities
  • Access to in-house training and mentoring to further your skills and career
  • Great team culture
  • Flexible work arrangements
  • Salary packaging expenses like your rent, holiday accommodation up to $15,990 pre-tax
  • Opportunity to purchase additional leave

To join our team, simply click Apply Now and provide your resume and a cover letter addressing the key selection criteria.

For more information about the role, contact Lisa Grant on 9573 9400.

Shortlisting for this position will commence immediately.

A position description is attached.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation.  We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply. 

All appointments are subject to Police Checks and certain roles require additional pre-screening as outlined in the position description. Sacred Heart Mission complies with all industry standards which entails many of our roles to require a NDIS Worker Screening Check.

Sacred Heart Mission requires all its staff, volunteers, directors and contractors to be fully COVID 19 vaccinated, recognising the important role this plays in our ability to continue to support the communities we serve and to keep all of us safe.

How to apply

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