about us

Spinal Cord Injuries Australia (SCIA) is a member based national For Purpose organisation promoting independence for people with a spinal cord injury and other physical disabilities. We provide NDIS and other services to support and assist our clients to get 'back on track' and achieve their goals.

Working together with our customers, our aim is to eliminate the barriers that restrict social inclusion for people with a spinal cord injury and other physical disability, developing a society which is accessible in every way. SCIA Head Office is based in Sydney with offices in regional NSW, Melbourne, Canberra, Adelaide and Perth.

about you

We are looking for a passionate individual to join our team in Melbourne as a Community Services Coordinator. The Community Services team currently work in New South Wales and Melbourne and assist clients through NDIS funded services Support Coordination and Plan Management.

The Community Services Coordinator will work to establish positive relationships with external organisations, allied health workers and the NDIA (National Disability Insurance Agency) to successfully expand SCIA’s Community Service into Victoria and to promote issues that affect people with spinal cord injuries and other disabilities.

The role primarily requires positive engagement with our customers to assist them to actively identify, plan and access various supports and services available to them. Communication with clients is mostly via the telephone, travelling to client sites on occasion when essential. You may choose to blend your work location between home and the office.

This role is classified at SCHADS Award Level 3.4 and offers an exciting opportunity for an experienced Support Coordinator with sound NDIS knowledge and a passion and drive to grow our service in Victoria and provide excellent support to our clients. As the sole Support Coordinator in our Victoria team, this role is suited to someone who thrives working independently, coming together with the team member at various points for meetings and collaboration.

You will:

• Develop a network of organisations and providers with whom the SCIA VIC service will work
• Build a customer base to support SCIA's new Support Coordination service in Victoria
• Provide direct support coordination services for our NDIS customers
• Attend NDIS planning meetings and liaise with NDIS planners as required
• Create and complete goal setting and outcome-based plans for customers
• Collaborate with customers, families, providers, medical practitioners, and other stakeholders.

You will champion the needs for people living with disability by possessing the following experience and capabilities:

• Understanding of the NDIS and NDIS participant plans
• Strong analytical, problem solving and conceptual skills
• Proven ability to work positively with people to reach their individual goals
• Excellent documentation skills in particular case records and incident planning and reporting
• Have a person centred and outcome focused approach
• Be a good self-manager and thrive working autonomously while still being an active part of a team
• The ability to meet KPI's in relation to billable hours
• Industry relevant formal qualifications or training
• Case management / support coordination experience
• Unrestricted Australian driver's licence.

Education and formal Qualification

• Certificate III or IV in Disability/Community services or relevant Bachelor Degree.
• A degree in Social Work will be highly regarded.
• SCIA offers a flexible, supportive, and inclusive work environment and an attractive remuneration package.

Employee benefits

As an SCIA employee you will be entitled to a number of benefits including;

• PBI Fringe Benefits Salary Packaging
• Access to our Health and Well-Being package
• On-going professional development and training opportunities
• Flexible working arrangements

The position is to be worked Full-Time working 37.5 hours per week.

Successful candidates are required to complete pre-employment screening including a criminal background check and to hold a current NDIS Worker Clearance.

We encourage people with a disability to apply for roles and talk to us about opportunities with SCIA.

You may contact Judith Sinclair via email: [email protected], using the subject line: Community Services Coordinator enquiry via EthicalJobs, for more information.