• Opportunity to make a real difference working for a purpose led organisation
• Full time role based in Surry Hills NSW
• XRef Engage Awards Best Workplace 2024

Join an amazing team working to promote and link older people to vital aged care and rights information.

About the role

We are looking for a dedicated individual to join our Legal team who are committed to making a positive impact on the lives of older people in our communities.

The Legal Support Officer will provide operational support to the legal team which consists of paralegals, solicitors and the Principal Solicitor, as well as work collaboratively with other services within Seniors Rights Service. This role, based in Surry Hills, offers hybrid work arrangements, allowing for a blend of community-based, office-based, and remote working options.

The role is a full-time position offered on a maximum term contract extending until the end of June 2026, in alignment with our current funding period, ensuring long-term stability and commitment.

If you are passionate about making a meaningful difference in the lives of older individuals, we encourage you to consider joining our team.

Why work for Seniors Rights Service?

Seniors Rights Service is a nonprofit organisation that provides free legal services, aged care advocacy and rights education and information to older people across New South Wales. This is a pivotal moment to join our team. As more older people seek aged care services, our organisation is continuously evolving to meet the expanding need for our services.

If you have a natural talent for connecting with people, have relevant experience and want to work for an organisation dedicated to supporting one of the most vulnerable groups in our communities, we want to hear from you.

Role Responsibilities

As a Legal Support Officer, you'll be responsible for:

• Assist with community legal education and other information event bookings.
• Respond to external requests for service information.
• Distribute brochures and other collateral to stakeholders and event participants.
• Create, maintain and update enquiries in CRM (Actionstep).
• Collate documents and other material for solicitor appointments.
• Coordinate incoming and outgoing physical and digital mail.
• Coordinate travel arrangements for the legal team.
• Provide general administrative and secretarial support such as minute taking, formatting documents and photocopying.
• Maintain stock levels of brochures, collateral and other office supplies.
• Undertake other tasks as assigned by the Principal Solicitor.

Selection Criteria

• Experience in a legal support, paralegal or customer service role.
• Demonstrated ability to organise, prioritise and undertake a range of administrative tasks and clerical duties including word processing.
  Ability to work to tight deadlines and manage competing priorities.
• Good interpersonal and written communication skills and the ability to engage with a diverse range of people.
• Ability to work as part of a team as well as independently and prioritise work to deliver results.
• Highly proficient with technology and software, including Microsoft Office 365.
• A passion for social change and contributing to an organisation dedicated to supporting the most disadvantaged people in our communities.
• Prepared to undertake and maintain a National Criminal History check as a condition of employment.

What’s in it for you?

• Experience a collaborative and fun work culture in a growing organisation.
• Great flexibility with access to hybrid work arrangements.
• SCHADS Award Level 3 Pay point 1 with NFP Salary Packaging benefits.
• Enhanced leave provisions including gifted leave between Christmas and New Year.
• Feel good knowing you are working for an organisation with a strong social conscience and presence within our community.

Interested in applying?

If you are interested in this opportunity, please submit your CV and a cover letter addressing each of the Selection Criteria above.

Applications that do not include a CV or address the Selection Criteria will not be considered.

*As there is only one section to attach a document on this platform, please ensure you save your resume and cover letter addressing the criteria as one PDF.

**Applications without a cover letter addressing the selection criteria will not be considered.

At Seniors Rights Service we seek a workforce that is as diverse as our society. We believe diversity and inclusion are fundamental to our culture and core values and we demonstrate this commitment through all our employment practices. Our inclusive workplace culture contributes to making Seniors Rights Service a great place to work. We strongly encourage Aboriginal and Torres Strait Islanders people to apply. Additionally, we believe vaccination to be the best way to keep our employees and clients safe and strongly encourage vaccination against Influenza and COVID-19.