• Opportunity to work as part of a purpose-driven organisation
• Full Time, fixed term to 31 December 2024
• Parramatta Location
• Schads Level 3 with generous NFP salary packaging

About One Door

One Door Mental Health is a leading for purpose service provider for those living with mental illness, their families and carers. Our community creates a safe place that connects people, our services are innovative and supported by more than 30 years of experience, and our advocacy work is putting an end to stigma through education and understanding. Creating a world in which people with a mental illness are valued and treated as equals is at the heart of everything we do.

The team operate locally as self-organised teams – called Recovery 2gether teams.

Team members are collectively responsible and accountable for:

• Working with the people we support (e.g. clients, consumers, family, and carers) 
• Undertaking key functions (eg. Recruitment and onboard, Quality and Safety etc) by a nominated Function lead

Team members work collaboratively with other team members to facilitate the effective operation of the team supported by an Operations Lead/Recovery 2gether Coach.

The Program

The National Psychosocial Services provides support to individuals living with severe and persistent mental health challenges and delivers Mental Health recovery focused groups, social connection and skill development. One on one peer support, service navigation and linkage as well as support to apply for NDIS.

About the Role

This role works with people with psychosocial disability to facilitate:

• Culturally informed intake and referral, in a manner which focuses on wellbeing
• Timely access to the best options for support at One Door and our sub-contracted partners for the program and or other appropriate external programs

 Key responsibilities include:

• Triage incoming referrals for NPS Access and Connector in Western Sydney, and NDIS services across NSW
• Perform brief, recovery-focused intake assessments to match consumer-need with program eligibility
• Warmly connect consumers with the best support option (internal and external) to match need
• Develop and maintain relationships with key psychosocial support stakeholders and attend relevant
• Form and maintain relationships with key psychosocial support stakeholders; attend relevant meetings
• Maintain and act upon up-to-date information on available NDIS programs for each region we service

To succeed in this role, we are looking for

• Certificate IV in a relevant discipline (e.g. mental health, peer work, disability) or equivalent experience
• An understanding of the recovery- based approach to assisting people with severe and persistent mental illness
• Lived experience of mental illness and the ability to use the experience to support others
• Ability to work independently, with high volume workflow and within clear
• Knowledge of the NSW mental health system and local services
• Ability to use culturally safe practices in supporting Aboriginal and Torres Strait Islanders, culturally and linguistically diverse and LGBTQI communities

Your application for this position will require you to have a Police Check (verified in the last 6 months), a current Working with Children's Check, an application in process for the NDIS Worker Screening clearance at Service NSW and under the current public health order, a Covid-19 vaccination certificate or evidence of a medical exemption.

Your values and our values

Our values are integral to everything that we are as an organisation and how we interact with each other, our consumers and carers.  As you consider whether this role is for you, please take some time to reflect on your own values and One Door’s values. Click here to view our values ASPIRE to work out if they resonate with you.

how to apply

To submit your application click Apply Now.

For more information regarding this role contact Michael Crowley-Mills on 0417 104 918.

One Door Mental Health is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.