• Part-time position available Saturdays 8am-12MD – based in Fitzroy Vic
• Assist vulnerable members of our community to access supports and services

About us

St. Mary’s House of Welcome is a purpose driven and faith-based organisation. Inspired by the spirit of the Daughters of Charity, St Mary’s House of Welcome seeks to further social justice by standing with disadvantaged people offering support, solutions and hope. We have 60 years’ experience providing services to people experiencing marginalisation, disadvantage, social isolation and homelessness and have a non-judgmental service approach to our community. St. Mary’s House of Welcome is a voice for its clients and a fearless advocate for their rights with a commitment to empowerment and restoring independence.

About the role

We are seeking an experienced community support worker to join the St Mary’s House of Welcome Homelessness team. The Safety & Wellbeing Support Worker is a new role created to provide non-clinical community-based support and build respectful and compassionate relationships with participants. A focus on a safe workplace, assisting in responding to

This new service on Saturdays has created an opportunity for a Wellbeing & Safety Worker to ensure the highest standards of service delivery are achieved through liaising with SMHOW staff and volunteers. The position is responsible for assisting in the prevention and management of service user/participant-initiated aggression or violence across SMHOW services. Reporting to the Team Leader this key role will help ensure there is a safe and welcoming environment for service user/participants, volunteers and staff.

The Wellbeing & Safety Worker will ensure the highest standards of service delivery are achieved through liaising with SMHOW staff, volunteers and visiting services. The position is responsible for assisting in the prevention and management of service user/participant-initiated aggression or violence across SMHOW services. The Wellbeing & Safety Worker works as part of the Community support team to help ensure there is a safe and welcoming environment for service user/participants, volunteers and staff.

Our Homelessness team work collaboratively to provide a safe and supportive environment for service users, volunteers and staff. They actively engage in risk assessments and referrals specific to the individual need of the client.

You will:

• Provide high quality support to participants both as individuals and in small group settings

• Assess client’s wellbeing, mental health, physical health, recovery and opportunities
• Support clients to maintain and connect with family, friends, peers, community, and other services and supports
• Maintain accurate and up to date documentation in the Specialist Housing Information Platform.

Key requirements

• A values-based approach to work aligned with our mission
• Previous experience in a direct service delivery role within mental health, homelessness and/or the wider community sector, with experience working in the sector and specific skills in de-escalation or responding to people experiencing homelessness.
• Experience working with people with complex needs and engaging vulnerable clients whilst maintaining clear boundaries and accountability
• A strong service orientation and a willingness to pitch in and help others

Relevant tertiary qualifications (Certificate IV or above).

For any questions or for more details about the position please call Robina Bradley, CEO on 0419 505 975 or email [email protected] using the subject line: Safety & Wellbeing Community Support Worker enquiry via EthicalJobs.

A position description is attached.