• Make a difference to young Australians through supporting their education
• Temporary full-time position until end January 2025
• Based in National Office Sydney CBD

The Smith Family is a children’s education charity that helps young Australians experiencing disadvantage to create better futures for themselves through harnessing the power of education.

We are seeking an experienced Direct Marketing Manager, Retention to join our organisation. Reporting to the National Manager, Supporter Retention and Development and working alongside dedicated, energised, and passionate team members, this role is responsible for executing end-to-end direct marketing activities that retain, engage and deliver value back to supporters.

About our role

You will be responsible for:

• The day-to-day management of agencies/supplier and internal stakeholders to achieve goals
• Scheduling to ensure activity meets objectives, key dates and budget
• Writing project and activity briefs (creative, print and production, eDM, data)
• Driving creative and copy development aspects of campaigns
• Checking direct mail data and quality checking all lives prior to final sign off
• Managing and reconciling relevant budget trackers to ensure each campaign operates within planned expense targets
• Contributing to fundraising and marketing strategies and plans with internal and external teams

About you

As well as passion for community, you will bring the following:

• Relevant tertiary qualifications in fundraising, marketing or a related field
• Five or more years’ experience in a marketing, advertising or communications role
• Strong project management time management and organisational skills
• Extensive experience in all aspects of direct marketing campaigns
• Experience in third party suppliers’ management

About our culture

The Smith Family has employees at the centre of its values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. Enjoy many other benefits, such as tax concessions and flexible working arrangements.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click apply, we’d love to hear from you. You may view the position description attached.

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

A position description is attached.