• Strategic role reporting into Operations General Manager
• Full-time contract to December 2025
• Brisbane based, hybrid work flexibility

The Smith Family is a children’s education charity that helps young Australians experiencing disadvantage to create better futures for themselves through harnessing the power of education.

We are seeking an experienced Operations Analyst to join our organisation. Reporting to the Operations General Manager, you will provide focused analytical and operational data and strategic advice to the state and National Operations Leadership teams (OLT). As a key member of the Operations team you will lead recommendations on strategic focus and direction through provision of data analysis, communication and coordination advice. At The Smith Family, data is a crucial resource in helping us break the poverty cycle through education to give brighter futures to children living with disadvantage.

About our role

You will be responsible for:

• Providing data analysis to support data driven decisions across our program delivery, practice focus areas, student outcomes and scholarship targets
• Providing recommendations on strategic direction through provision of data analysis, communication and coordination supports for the state leadership team.
• Developing and promoting a culture of data integrity and trust in data governance parameters
• Developing and delivering a regular set of reporting metrics
• Collation and analysis of monthly operations reports for senior state Operations leaders

About you

As well as passion for community, you will bring the following:

• Relevant tertiary qualifications or equivalent experience
• Demonstrated project management/coordination skills
• Strong data analysis and reporting skills
• Demonstrated experience in supporting quality program implementation
• Proven experience in establishing and maintaining relevant partnerships. Able to lead discussions and work with the wider State/Territory and National team members
• Presentation and facilitation skills
• Skilled in navigating complexity and ambiguity

About our culture

The Smith Family has employees at the centre of its values and operations. We nurture a supportive and inclusive culture that enables people to achieve personal and professional goals, through collaboration and innovation. With a proven work-life balance, wellbeing and health are our top priorities. Enjoy many other benefits, such as tax concessions and flexible working arrangements.

If you are passionate about what you do, committed to make a difference and this sounds like your next role, please click "Apply Now", we’d love to hear from you. You may view the position description attached.

Due to the nature of this role, the successful candidate must be prepared to undertake a National Police Check and a Working with Children’s Check. We are an equal opportunity employer and are committed to principles of cultural diversity. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

A position description is attached.