• Do you want to work with a leading purpose driven, community-based organisation?
• SSI's vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Role

The Shared Services unit provides and enables flexible, best practice and culturally responsive resources to be leveraged across SSI and by the wider community sector to enhance services and client experience. This is achieved through working closely with business to understand the common pressure points for clients and staff and identify opportunities to deliver creative solutions.

This role will be responsible for supporting the Shared Services unit with administrative tasks and the monitoring and reporting for a number of contracts and agreements.

Key Responsibilities

• Supporting with monitoring contract compliance and KPI's and ensure deadlines and requirements are met by liaising with strategic stakeholders.
• Coordinating arrangements for meetings between internal and external stakeholders, recording minutes following up on action items and deadlines.
• Supporting with writing, compiling, reviewing and summarising various reports for internal and external stakeholders.
• Provide support with financial account management such as invoicing, ordering & reconciling.
• Supporting teams with the development of policies and procedures and ensure they meet quality system requirements.
• Document and file management for the unit.

Skills, Knowledge and Experience

• Diploma Business Administration and/or similar or a minimum of 2 years experience in a similar administrative role.
• Adept knowledge and competency in Microsoft Office Programs including Word, Excel, PowerPoint, and Outlook.
• Well-developed organisational and time management skills to ensure targets are achieved.
• Well-developed interpersonal and communication skills with the ability to build effective relationships and liaise across all levels, both internally and externally.
• Ability to work autonomously and effectively as part of a team to achieve goals.
• Demonstrated commitment to providing high level of customer service and experience.
• Strong task and time management skills.
• Previous experience working with culturally and linguistically diverse communities would be desirable.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight
• Access to in-house training and learning opportunities for professional development and growth
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at [email protected] using the subject line: Administration and Contract Support Officer enquiry via EthicalJobs.

Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons - viewer discretion is advised.