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Carer Training & Support Coordinator

Settlement Services International

Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?

With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

About the Team

Every child has a right to a safe, happy and permanent home connected to family, community and culture. When children under the age of 18 years, for safety reasons, cannot live with their family or carers we work with the Department of Community and Justice (DCJ) to support them be safe and work out the best options for their long-term care and wellbeing outcomes. This may include returning the children to their family’s care or being cared for by foster carers on a long-term basis.

SSI delivers a specialist out-of-home care and permanency support services that provides a culturally appropriate model for children and young people from culturally and linguistically diverse backgrounds aged 0–18 years. We have a strong commitment to culturally responsive services. Wherever possible, as needed, we support children to be cared for by foster carers who share the same culture as the children or where this is not possible, we maximise opportunities for children to be connected with their family’s ethnic backgrounds, religion/s and language/s.

About You

As the Carer Training & Delivery Coordinator you will leads the development, delivery and coordination on initial and ongoing training to carers that enhance their skill development and capacity to care and support for children and young people, who require care and support.

Responsibilities:

  • Develop, coordinate, deliver and evaluate mandatory ongoing training that is culturally and linguistically responsive to both general and kinship carers.
  • Develop and implement Carer Development Plans for all carers new and existing and support them through this plan.
  • Develop, implement and evaluate carer support and training approaches
  • Develop, delivery and monitor onboarding needs of new carers to build competencies.
  • Develop, delivery and monitor learning approaches that address individual and thematic issues as identified in carer reviews
  • Facilitate and support processes that address quality assurance and safeguarding processes related to allegations against carers.
  • May need to complete carer reviews and assessments as need be.
  • Support other staff within the program in coaching, mentoring and buddying up with them to support them in implementing and delivering trainings and support to carers, including 1 on 1 support

Please reach out to us for the full Position Description to review the Key Responsibilities and Measures of success.

Essential Criteria

  • Tertiary qualifications (Bachelor Degree) in Social Work, Psychology or other relevant Human Services area
  • A minimum 3 year Experience in working with children, young people and families
  • Demonstrated understanding of the issues facing the Aboriginal and CALD sector children and young people
  • Demonstrated experience in delivery of quality services to meet outcomes for clients in a sustainable and viable way
  • Demonstrated understanding of the child protection and out of home care system in NSW, including policies and procedures that exist that govern service delivery
  • Ability to engage with CALD and Aboriginal communities, children/ young people, families, agencies, and government agencies to discuss project objectives
  • Knowledge and understanding of effective project management approaches, with experience in achieving successful projects against a plan

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants.

Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
  • Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
  • Access to in-house training and learning opportunities for professional development and growth.
  • Access to our inhouse wellbeing programs
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

If you would like more information on the recruitment process, please contact the talent acquisition team at [email protected] or [email protected], using the subject line: Carer Training & Support Coordinator enquiry via EthicalJobs, or call us at 0468 836 759

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected].

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.

How to apply

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