About Us

SSI is a national not-for-profit organisation providing dedicated human and social services to a diverse Australia. With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

SSI supports individuals, children, families and communities via a range of vital human services from settlement support of newcomers and refugees through to programs in employment and education and health wellbeing and social supports for all Australians, new and old.

About the Role:

As a Local Area Coordinator (LAC) at SSI, you will be the heartbeat of the NDIA in your local community, working with people with disability and their families to access and navigate the National Disability Insurance Scheme. Our work is varied and diverse, and it will see you connecting with people from all walks of life.

If you're looking for a meaningful career where no two days are the same, we want to hear from you!

Based in our Liverpool LAC office, this is a contract position until end June 2025, with a view to potentially extend after this time.

Duties and Responsibilities:

• Supporting participants in the development of goal-based, individualised plans which support their strengths, skills, and interest
• Guiding participants to identify what current and future supports they require
• Scheduling appointments for the LAC team and NDIS planning meeting
• Providing information to participants and their representatives to identify their goals and aspirations
• Guiding and assisting people with disability to build capacity and explore options for self-direction, self-management, self-advocacy
• Building and maintaining positive partnerships with the wider community to refer participants to a diverse range of service providers

About You

You possess proven interpersonal and communication skills with the ability to build effective relationships and liaise across all levels both internally, externally and with people from diverse backgrounds including Aboriginal and Torres Strait Islander and CALD communities. You have demonstrated ability to work with limited supervision, manage a variety of tasks and display personal drive and integrity. All LAC Planners need to have the willingness to travel and work flexible hours and in a range of locations across areas and regions as required.

• Tertiary qualification in relevant or related field e.g. Psychology, Social Work or Allied Health or Qualification in disability/community services with equivalent experience working with people with complex needs
• Demonstrated experience in work closely with participants to identify what current and future supports are required to make progress with a person’s goals and aspirations.
• Proven experience conducting planning conversations with participants to create plans to support the goal of living an ordinary life
• Ability to provide relevant in-language information, advice on Disability and NDIS

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight.
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

Our commitment to Diversity:

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply:

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. Should you require further information about the role please contact [email protected], using the subject line: Local Area Coordinator enquiry via EthicalJobs.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks. Should you require adjustments please email us at [email protected].