• Direct Services Team Leader/Counsellor (Fairfield Team 3)
• #1178-1

Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities?

Come & join us!

The Organisation

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

The Role

Team Leaders’ role is to oversee the team activities, support counsellors in their teams, provide regular performance management, respond to requirements and contractual duties placed upon Direct Services Program and collaborate with Direct Services and other relevant Coordinators and participate with their fellows, Direct Services Team Leaders.

Position No: 1178-1

Enquiries: Manuel Morantes; Direct Services Senior Team Leader/Counsellor on (02) 9646 6700

Work Type:  Full-time; 38 hours per week. Contract up to 30 June 2026 (Continuation subject to ongoing funding)

Location: Fairfield

Vaccination Requirement: Category A.

Salary: Health Education Officer, or other relevant classification based on qualifications, experience     and requirements of the role. A generous salary packaging scheme is also offered.

Skills and Qualifications Required

Essential Requirements:

1. Tertiary qualifications in health, counselling, behavioural or social sciences.
2. Demonstrated skills and experience in management and team leadership.
3. Demonstrated skills and experience related to assessment, counselling, group work and training in a cross-cultural context.
4. Demonstrated understanding of the issues affecting refugees in particular resettlement issues, and the effects of torture on individuals, young people, families, and communities, by incorporating knowledge of the cultures and health needs of refugee communities in Sydney metropolitan areas.
5. Excellent oral, written & interpersonal communication skills and proficiency in the use of Microsoft Office.
6. Knowledge and experience in community development, community liaison and advocacy. Experience in working with children and adolescents in a clinical setting.
7. Ability to work independently and as part of a multidisciplinary team within a multicultural environment.
8. Current NSW Driver’s Licence.

Desirable Requirements:

1. Knowledge of local communities in Sydney metropolitan areas and available services.
2. Postgraduate qualifications in a relevant discipline.

  *This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.

VACCINATION REQUIREMENTS**This role is a Category A role. It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies) including annual Influenza vaccinations. Two doses of an approved COVID-19 vaccine will be required to provide a record of your COVID-19 vaccination status. If successful you must provide evidence of vaccination. Additionally, vaccination and/or assessment is required for Category A workers for the following transmissible diseases – measles, mumps, rubella, varicella (chickenpox), hepatitis B, diphtheria, tetanus, pertussis (whooping cough) and tuberculosis. If successful you must also provide evidence of vaccination and/or assessment. Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required. 

HOW TO APPLY

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

1. Complete a STARTTS Application for Employment Form
2. Write a Statement Against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
3. Submit an up-to-date Curriculum Vitae (CV)
4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
6. A cover letter is optional.
7. Submit your application and supporting documents

NB: Depending on the role, if appointed, you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information on how to apply of your check: https://ocg.nsw.gov.au/working-children-check/applicant