• Position No: 1063
• Enquiries: Sivaharani Mayuran on 02 9646 6700
• Work Type: Full-time; 38 hours per week. Contract up to 30 June 2024 (Continuation subject to ongoing funding)
• Location: Carramar NSW
• Salary: Health Education Officer, or other relevant classification based on qualifications, experience and requirements of the role under the NSW Health Awards. A generous salary packaging scheme is also offered to reduce the taxable income and increase the take home pay.

Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities?

Come & join us!

The Organisation

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

The Role

Intake Counsellor/ Project Officer’s role is one of the key roles in the referral system, in receiving new referrals to STARTTS, communicating with service providers, referring clients to appropriate services, maintaining accurate information in the medical records and client databases and participating in the allocation of clients to counsellors.

Skills and Qualifications Required

Essential:

1. Qualifications in health, welfare, behavioural or social sciences or other relevant classification based on qualifications, experience and requirements of the role.
2. Experience conducting assessments, referrals to other agencies and case management in a multicultural context.
3. Demonstrated case management skills and cross-cultural counselling experience.
4. Demonstrated understanding of the issues affecting refugees in particular resettlement issues, and the effects of torture on individuals, young people, families, and communities.
5. Experience conducting telephone counselling and making appropriate referrals for crisis intervention.
6. Demonstrated organisational and time-management skills.
7. Excellent oral, written and interpersonal communication skills and proficiency in the use of Microsoft Office.
8. Ability to work independently and as part of a multidisciplinary team within a multicultural environment.
9. Knowledge of the NSW Health and Welfare system.

Desirable:

1. Word processing and database management skills.
2. Community development, group work or training skills and experience.
3. Current NSW Driver’s Licence.

*This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.

COVID -19 REQUIREMENTS

*In line with the Public Health Order, all STARTTS workers are considered Health Workers and are required to be vaccinated against COVID-19. In order to be eligible for consideration for employment with STARTTS, all recruits must provide evidence of vaccination against COVID-19, or alternatively provide a Medical Contraindication in the approved form which complies with the requirements of the Public Health Order, prior to appointment. Should you not be able to comply before your commencement date, the offer of employment may be withdrawn.

NB: Depending on the role, if appointed, you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information on how to apply of your check.

A position description is attached.