• #R-1102

Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to

torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities?

Come & join us!

The Organisation

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

Perks and Benefits

• Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
• Salary packaging options that reduce your taxable income and increase your take-home pay.
• Great education opportunities through our Training department.
• Access to our Employee Assistance Program (EAP) for staff and family members.
• Discounted gym memberships with a Fitness Passport.
• Flexible hybrid work.

The Role

The Reception – Administrative Officer is the face of STARTTS, greeting everyone that visits our offices including our clients, stakeholders and other employees.

• Position Available: 2 
• Position No: R-1102
• Enquiries: Rachel Mensforth on (02) 9646 6700
• Work Type: Full-time; 38 hours per week. Contract up to 30 June 2026 (Continuation subject to ongoing funding)
•  Location: Sydney Metropolitan Area
•  Vaccination Requirement: Category A.
•  Salary: Administrative Officer Level 2. A generous salary packaging scheme is also offered.

Skills and Qualifications Required

Essential: 

• Effective oral, written & interpersonal communication skills and proficiency in the use of Microsoft Office.
• Proven listening and questioning skills applied to a multicultural background customer service environment.
• Proven experience on a busy Reception in a multicultural environment, managing conflicting priorities.
• Demonstrated experience in general administration support tasks including ability to plan, prioritise and organise work activities to achieve work outcomes.
• Demonstrated attention to detail with a high level of accuracy when undertaking data-entry tasks.
• Ability to work independently and as part of a multidisciplinary team within a multicultural environment.
• Ability to be flexible and adaptable to changing priorities including willingness to travel between STARTTS metropolitan offices when needed.
• Current NSW Driver’s licence.

*This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.

VACCINATION REQUIREMENTS

*This role is a Category A role. It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies).

Vaccination and/or assessment is required for Category A workers for the following transmissible diseases – measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis. 

COVID19 vaccination is strongly recommended, but not a requirement for employment.

If successful you must provide evidence of vaccination and/or assessment.

Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.

If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required.

HOW TO APPLY

To be considered for this position, please ensure you address the selection criteria as thoroughly as possible. 

• Complete the Employment Application Form via the Apply Now link.
• Write a Statement Against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
• Submit an up-to-date Curriculum Vitae (CV)
• Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
• Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
• A cover letter is optional.
• Submit your application and supporting documents via the prompts.

NB: Depending on the role, if appointed, you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information on how to apply of your check: here.

A position description is attached.